OSI/FTAM Configuration and Management Manual

Example FTAM Configuration Command Files

OSI/FTAM Configuration and Management Manual—421944-001

A-17

Collecting Diagnostic Information

If you have attempted the troubleshooting procedures outlined in Section 6, FTAM

Troubleshooting, and a problem persists, you need to collect diagnostic information to

provide to a support representative. Command File for Resetting Statistics Counters

this page and Command File for Obtaining Diagnostic Information on page A-19 show

command files that you can use to perform the tasks necessary to collect this

information for the sample configuration.

Command File for Resetting Statistics Counters

The first step in collecting diagnostic information is to reset the statistics counters for all

configured objects. The following SCF command file resets all the APLMGR, FTAM,

and underlying OSI layer subsystem statistics counters for the sample configuration

described in this appendix. You should set up a similar SCF command file for your

configuration and then use the SCF OBEY command to invoke the file. You must have

super ID access to use this SCF command file.

The source code for this command file is provided with the FTAM subsystem in the file

named EXTBL1 and is installed as described in Appendix C, FTAM Software Files

If your configuration uses a LAN instead of or in addition to X.25, see the OSI/AS

Configuration and Management Manual for an example that includes resetting statistics

for the TLAM and PAM subsystems. If your configuration uses TCP/IP, see the Tandem

OSI/AS and OSI/TS Supplement (Includes RFC-1006 Support).

Note. These commands are not generic. To use them, you must change the names to reflect

your configuration.