OSI/FTAM Configuration and Management Manual

FTAM Management Environment
OSI/FTAM Configuration and Management Manual—421944-001
2-32
Traceable Process Activities
Table 2-12 lists and describes the select options shown in Figure 2-8 on page 2-31. The
table also indicates which processes you can trace through each option.
After you have collected the information you want, you can stop a trace by issuing the
TRACE command, specifying STOP as the trace option. See the OSI/FTAM and
OSI/APLMGR SCF Reference Manual for complete details on the syntax for the TRACE
command as used to gather data about the APLMGR and FTAM processes.
Next, use PTrace to view the resulting trace file. Trace data can help you understand
what is happening as the APLMGR and FTAM processes attempt to perform the work
programmed in an application. Close examination of process activity can help you spot a
problem.
In some cases, you might not be able to resolve a problem and might therefore need to
seek additional help following the procedures at your installation. If this is necessary,
give your service provider a description of the conditions under which the problem
occurred, along with SCF status and statistics data and a copy of the trace logs.
Section 6, FTAM Troubleshooting
, discusses how you can use the SCF TRACE
command and the PTrace utility to troubleshoot potential FTAM problems and describes
the information you should provide to your service provider if you need additional help.
Table 2-12. TRACE and PTrace Command Select Options
Select
Option Description of Information Traced Traceable Process Types
ALL All of the following types of information APLMGR, initiator, and
responder
USER User interface requests from FTAM API
procedures
Initiator
PROV FTAM-related protocol data units (PDUs)
of the provider interface
Initiator and responder
ASN1 Input and output from ASN.1 encoding
and decoding
Initiator and responder
SM Protocol state machine Initiator and responder
DSM DSM requests and responses APLMGR, initiator, and
responder
MEM Memory allocation and deallocation APLMGR, initiator, and
responder
MSG File-system requests and responses for
nowait and APS I/O operations
APLMGR, initiator, and
responder
SYSMSG Operating system messages APLMGR, initiator, and
responder