OSI/MHS Configuration and Management Manual

Troubleshooting Your OSI/MHS Subsystem
OSI/MHS Configuration and Management Manual—424827-003
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Problem Examples
Problem Examples
The following is an example of the series of messages describing an unroutable report.
The configuration is the same as the OSI/MHS configuration example shown in
Appendix A, Examples of Configuration Files, and described in Section 5, Configuring
Your OSI/MHS Subsystem.
In this example, a Transfer X400 gateway user sends a message to a gateway user
and a local MS user. The following event messages are produced:
94-12-04 16:00:43 \CS7.$MK11 TANDEM.MHS.D20 000044 Routing
Message To: #UAGW12
(application); Recip.(1)
MPDUid: TransferGateway-userMPDU-message
94-12-04 16:00:43 \CS7.$MK11 TANDEM.MHS.D20 000044 Routing
Message To:
#UNROUTABLE (null); Recip.(2)
MPDUid: TransferGateway-userMPDU-message
94-12-04 16:00:44 \CS7.$MK11 TANDEM.MHS.D20 000007 Message
Delivered; Msg.
Orig.: /c=US /a=POSTMASTER1
/p=DEVELOPMENT
/o=MTA1 /pn=uagw11.?/, Size: 491
MPDUid: TransferGateway-userMPDU-message
94-12-04 16:00:44 \CS7.$MK11 TANDEM.MHS.D20 000008
Message;Recip.(1),
MPDUid: TransferGateway-userMPDU-message
Event message 44 is an accounting event message that describes a routing action.
The first instance of the message shows that OSI/MHS successfully routed a message
to gateway user #UAGW12 (recipient 1); the second instance shows that the message
could not be routed to recipient 2. Event messages 7 and 8 provide summary
information about the delivery of the message to the gateway user. In the meantime,
because the message could not be routed to recipient 2, OSI/MHS produces a
nondelivery report for the originator, #UAGW11. The following sequence of event
messages shows that the report was routed:
94-12-04 16:00:44 \CS7.$MK11 TANDEM.MHS.D20 000044 Routing
Report To: #UAGW11
(application); Recip.(1)
MPDUid: DESIGNATOR1 M0000000739234843055
94-12-04 16:00:45 \CS7.$MK11 TANDEM.MHS.D20 000007 Report
Delivered To: /c=US
/a=POSTMASTER1 /p=DEVELOPMENT /o=MTA1
/pn=uagw11.?/, Size: 471
MPDUid: DESIGNATOR1 M0000000739234843055
94-12-04 16:00:45 \CS7.$MK11 TANDEM.MHS.D20 000008 Report;
Delivered;Recip.(1),
Reas:1,Diag:0
MPDUid: TransferGateway-userMPDU-message
Another message arrives and is unroutable; the following messages are produced:
94-12-04 16:00:56 \CS7.$MK11 TANDEM.MHS.D20 000044 Routing
Message To: