OSI/MHS Management Programming Manual

Event Messages
OSI/MHS Management Programming Manual—424824-001
6-7
1: ZMHS-EVT-INTL-ERR
For more information about the GPI refer to the OSI/MHS Gateway Programmatic
Interface (GPI) Programming Guide or OSI/MHS Gateway Programmatic Interface
(GPI) Reference Manual.
ZMHS-TKN-LINE
is the line number in the OSI/MHS software on which the error occurred.
ZMHS-TKN-UNIQUE-ID
identifies the error within a module in OSI/MHS.
ZMHS-TKN-ORIG-PDUID
is the PDU ID of a PDU received by OSI/MHS from an external source. During
message processing, the OSI/MHS subsystem makes copies of the original PDUs.
ZMHS-TKN-LOOP-DETECTED
prints the text “Crash-Loop Detected” if ZMHS-TKN-LOOP-DETECTED has the
value of TRUE.
ZEMS-TKN-EMPHASIS
has the value ZSPI-VAL-TRUE, indicating that this is a critical event.
ZEMS-TKN-CONSOLE-PRINT
has the value ZSPI-VAL-TRUE.
Cause. OSI/MHS or GIP detected an unrecoverable internal error. The affected
process, OSI/MHS or GIP, terminates abnormally.
Recovery. Retain a copy of the message, contact your Compaq support representative,
and provide all relevant information as follows:
•
The Inspect process snapshot file
•
The EMS log for events at least 10 minutes before the occurrence of MHS operator
message 1
•
VPROCs of all the OSI/MHS processes
Be especially alert to major failures such as CPU and disk failures before the event
occurs. Other information that could be helpful to your Compaq support representative
includes:
•
The OSI/MHS configuration file
•
Information about the remote MTA or user agent (UA) from which the protocol data
unit (PDU) was received.
If your local operating procedures require contacting the Compaq NonStop Support
Center (TNSC), supply your system number and the numbers and versions of all related
products as well.