OVNM 5.3 - Operations Agent for NonStop Troubleshooting Guide

Troubleshooting OVNM 12
1 Troubleshooting OVNM
1-1 Introduction
This guide provides assistance for troubleshooting issues associated with OVNM. It provides general diagnostic
steps and specific issues with verification and fix information. This manual provides information relating problems
that occur during installation, OVNM Runtime errors along with the error that may occur during configuration of
the OVNM utilities.
1-2 General Installation Troubleshooting
Outright Installation Failures & Security Access Rights
If the installation fails, make sure that the following are true.
• Your logon ID has read access to the restored installation files.
• Your logon ID has permission to create files in the destination subvolume.
Availability of Resources
• You have sufficient disk space (60-90 MB).
Incorrect Entries During Installation
If you need to change any of the parameters or selections you entered during the installation process, either
because of an error or a change at your site, you need to run the installation process again.
HP Operations Manager Not Installed
Make sure that the HP Operations Manager components are installed on the system.