OVNM 5.3 - Operations Agent for NonStop Troubleshooting Guide

Contents 3
Contents
Preface
Before You Begin ..................................................................................................................................... 9
Audience ................................................................................................................................................ 9
Goals of Documentation ........................................................................................................................... 9
Organization .......................................................................................................................................... 9
OVNM Documentation Map ................................................................................................................... 10
Electronic Versions of the Manuals ........................................................................................................... 10
OVNM Manuals.................................................................................................................................... 10
Additional OVNM-Related Products.......................................................................................................... 10
About OVNM Online Help ..................................................................................................................... 11
1 Troubleshooting OVNM
1-1 Introduction................................................................................................................................. 12
1-2 General Installation Troubleshooting............................................................................................... 12
2 Host Installation Client: Errors & Warnings
2-1 Introducing OVNM Host Installation Client ...................................................................................... 13
2-2 Troubleshooting Host Installation Client........................................................................................... 14
2-2-1 Errors When Configuring a New NonStop Host..................................................................... 14
3 Host Management Client: Errors & Warnings
3-1 Introducing OVNM Host Management Client .................................................................................. 51
3-2 Troubleshooting Host Management Client ....................................................................................... 51
3-2-1 Errors When Starting OVNM Agent on NonStop Server.......................................................... 51
3-2-2 Errors When Stopping OVNM Agent on NonStop Server........................................................ 54
3-2-3 Errors When Checking OVNM Status on NonStop Server ....................................................... 57
3-2-4 Errors When Viewing OVNM Agent Information on NonStop Server ........................................ 59
3-2-5 Errors When Generating OVNM Policy Report on NonStop Server........................................... 61
3-2-6 Errors When Collecting OVNM Agent Information on NonStop Server ..................................... 63
3-2-7 Errors When Generating Test Message on NonStop Server ..................................................... 65
3-2-8 Errors When Importing Node Configuration on Nonstop Server ............................................... 67
4 OCC: Errors and Warnings
4-1 Connectivity Problems with NonStop Servers ................................................................................... 68
4-2 OCC Configuration Errors............................................................................................................. 71
4-2-1 Failure to Load the Database ............................................................................................... 71
4-2-2 Managing Subsystems ........................................................................................................ 72
4-2-3 Authenticating the User ....................................................................................................... 73
4-2-4 Configuring OCC Options .................................................................................................. 75
4-2-5 Enabling or Disabling Recovery ........................................................................................... 76
4-2-6 Configuring E-Mail Alerts .................................................................................................... 77
4-2-7 Creating Threshold Configurations ....................................................................................... 79
4-2-8 Configuring Maintenance Information................................................................................... 86
4-2-9 Configuring Monitoring Schedule......................................................................................... 87
4-2-10 Using OCC Features........................................................................................................... 88
4-2-11 Copying the Configuration to Multiple Nodes ........................................................................ 90
4-2-12 Listing Configurations and Objects ....................................................................................... 91
4-2-13 Deleting Configurations ...................................................................................................... 91
4-2-14 Stop Monitoring on Node ................................................................................................... 92
4-2-15 Connection Lost With Local Elink.......................................................................................... 92
4-2-16 NonStop Server Components Not Running ............................................................................ 94
5 Console: Errors and Warnings
5-1 NonStop Events Not Seen in Console ............................................................................................. 95
5-1-1 Verify ONVM Agent is Started on NonStop Server................................................................. 95
5-1-2 Verify Elink Service is Running on Management Workstation ................................................... 96