POS Transaction Analyzer User and Installation Guide, SST Version 1.2

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4-3 Drill-Down on Latest Transactions ................................................................................................... 66
4-4 Viewing Violations....................................................................................................................... 68
4-5 Viewing Recent/Past Data ............................................................................................................ 69
4-6 Creating Thresholds ..................................................................................................................... 71
4-6-1 Creating New Thresholds.................................................................................................... 71
4-6-2 Modifying an Existing Threshold .......................................................................................... 75
4-6-3 Deleting an Existing Threshold ............................................................................................. 75
4-7 Acknowledging Alerts .................................................................................................................. 76
4-8 Create a Query........................................................................................................................... 78
4-8-1 Access Query Page from External Link .................................................................................. 81
4-9 Checking the Node Status ............................................................................................................ 82
4-10 Import Entities ............................................................................................................................. 83
4-11 Manage Entities .......................................................................................................................... 86
4-12 Manage Entity Types.................................................................................................................... 89
4-13 Import Owner FIIDs...................................................................................................................... 92
4-14 Command and Control................................................................................................................. 94
4-15 Adding Custom Fields in the Transaction Table................................................................................ 97
4-16 Missed Transaction Recovery ........................................................................................................ 98
5 HP NonStop POS Transaction Analyzer Reports
5-1 Reports Overview ...................................................................................................................... 101
5-2 Getting Started with POS/TA Reports........................................................................................... 102
5-3 Reports Group........................................................................................................................... 103
5-3-1 Creating a Reports Group ................................................................................................. 103
5-3-2 Modifying a Reports Group............................................................................................... 104
5-3-3 Viewing a Reports Group.................................................................................................. 105
5-3-4 Deleting a Reports Group.................................................................................................. 107
5-4 Individual Reports...................................................................................................................... 108
5-4-1 Introduction ..................................................................................................................... 108
5-4-2 Report Parameters ............................................................................................................ 109
5-4-3 Report Header ................................................................................................................. 109
5-4-4 Other Parameters ............................................................................................................. 109
5-4-5 Transaction Activity Report ................................................................................................ 110
5-4-6 Response Time Analysis Report .......................................................................................... 111
5-4-7 Response Code Analysis Report ......................................................................................... 112
5-4-8 Transaction Summary Report ............................................................................................. 113
5-4-9 Transaction Approvals/Denials/Reversals Percentage Report................................................. 114
5-4-10 Transaction Type Analysis Report ....................................................................................... 115
6 Uninstalling HP NonStop POS Transaction Analyzer
6-1 Uninstalling POS/TA Web Server................................................................................................ 116
6-2 Uninstalling POS/TA Application Server....................................................................................... 118
6-3 Uninstalling POS/TA Database ................................................................................................... 120
7 Troubleshooting HP NonStop POS Transaction Analyzer
7-1 General Troubleshooting Checklist...............................................................................................121
7-2 POS/TA Tracing........................................................................................................................ 122
7-2-1 On Windows .................................................................................................................. 122
7-2-2 On HP NonStop Server..................................................................................................... 123
7-3 ELDUMP Utility .......................................................................................................................... 123
7-4 BESTATUS Utility ....................................................................................................................... 124
7-5 CLEANUP Utility ........................................................................................................................ 132
7-6 ZTOFFSET Utility........................................................................................................................ 133
7-7 Node Management Utility .......................................................................................................... 134
7-8 POS/TA Maintenance Procedure................................................................................................. 135
7-9 Troubleshooting a Full Transaction Log ......................................................................................... 136
7-10 POS/TA Data Backup & Recovery ............................................................................................... 136
7-10-1 Using SQL Server DTS Wizard........................................................................................... 136
7-10-2 Using Windows BCP Command Line Utility ......................................................................... 140