Processor Halt Codes Manual

Cause
An internal ServerNet services defect occurred; the error freeze code was not recognized.
Effect
The processor halts. The rest of the system is not affected.
Recovery
Refer to Processor Halt Monitoring and Recovery (page 10). Take a memory dump and contact
your service provider or the Global NonStop Solution Center (GNSC), as directed by your local
operating procedures.
%017007
Cause
Both ServerNet fabrics are down.
Effect
The processor halts. The rest of the system is not affected.
Recovery
Refer to Processor Halt Monitoring and Recovery (page 10). Take a memory dump and contact
your service provider or the Global NonStop Solution Center (GNSC), as directed by your local
operating procedures.
%017010
Cause
Last ServerNet fabric connection was lost. Both fabric X and Y are now down.
Effect
The processor halts. The rest of the system is not affected.
Recovery
Check ServerNet cable connections and LED status for link alive. If LEDs are green, then reload
processor. If the problem persists, contact your service provider or the Global NonStop Solution
Center (GNSC), as directed by your local operating procedures.
%017011
Cause
Coldload or reload was attempted but no ServerNet connections could be established.
Effect
The processor halts. The rest of the system is not affected.
Recovery
Check ServerNet cable connections and LED status for link alive. If LEDs are green, then reload
processor. If the problem persists, contact your service provider or the Global NonStop Solution
Center (GNSC), as directed by your local operating procedures.
%017012
Cause
A persistent data error was detected during ServerNet transfers.
Effect
The processor halts. The rest of the system is not affected.
Recovery
Take a memory dump of the CPU that halted. Collect and save a copy of the EMS logs from the
previous 24 hours. Check the alarm in the OSM Service Connection and replace any FRU that
210 Software Halt Code Descriptions