Real Time Information Director User Documentation
Hewlett-Packard Company  1  529618 - 002 
Real Time Information Director (RTID) 
Management 
Table of Contents 
Overview.........................................................................................................................2 
Director Management Interface.....................................................................................2 
Director Management Client..........................................................................................4 
Setting Statistics Gathering Options.........................................................................9 
Using Director Statistics........................................................................................10 
Querying Counters ................................................................................................14 
Dynamically Loading Document Metadata Classes ...............................................17 
Dynamically Loading the Database Schema for a Table.........................................18 
Setting Log Level..................................................................................................19 
Setting the Director Processing Mode....................................................................19 
Setting the Document Handler Quota.....................................................................20 
Deploying the Director Management Bean..................................................................21 
Configuring the Director Management Bean..........................................................21 
Troubleshooting ...........................................................................................................23 
Tools and Resources................................................................................................23 
Error and Event Logs.............................................................................................23 
Error Folder...........................................................................................................24 
Statistics Output ....................................................................................................24 
Command-line Tools and Interfaces ......................................................................25 
Troubleshooting Scenarios......................................................................................25 
Downstream User Reports Missing Data ...............................................................26 
The Client or Source System Reports a Problem....................................................26 
SQL Exceptions.....................................................................................................27 










