RSC/MP 7.3 Installation and Configuration Guide

Installation Troubleshooting
HP NonStop Remote Server Call (RSC/MP) Installation and Configuration Guide—522358-011
B-2
How to Trace Errors
How to Trace Errors
This appendix provides a step-by-step process for troubleshooting an RSC/MP
connection. This process includes the following assumptions:
•
You have followed the instructions for installing RSC/MP on the host and
workstation.
Using this procedure, you can quickly target the most common problems and provide a
resolution for most of them. While the examples in this appendix are for RSC/MP
Windows, much of the information is also useful for the UNIX environment.
Step 1. Determine if Your RSC/MP Software is Current and
Compatible
1. On the host, enter this command at a TACL prompt:
VPROC filename
This example shows the version (T9617D42) and VPROC date (27 September,
2002) for the installed TDP:
> vproc tdp
VPROC- T9617D42 - (29 JUL 96) SYSTEM \MYTDP Date 28 MAR 2002, 14:12:56
COPYRIGHT TANDEM COMPUTERS INCORPORATED 1986 - 1995
$USER.DVTDP.TDP
Binder timestamp: 20MAR02 11:22:40
Version procedure: T8432D44_01JUL97_CRTLMAIN
Version procedure: T9711V63_27SEP2002_630_004
Version procedure: T8432D44_01JUL97_CRTLNS
Version procedure: T8680D40_01NOV95_D40_V27_BASE
Version procedure: T9711V63_27SEP2002_Libpipe330
Native Mode: runnable file
2. On a workstation, enter this command:
RSCVPROC.EXE filename
This example shows you the version (T7985V70) and release date (27 September,
2003) of the RSC/MP file specified in filename. You can check the executable file
(RSCPIPE.EXE), and library files (dll, .so, and so on) to see that they are the same
version.
RSCVPROC - T7985V63_27SEP2002_630_004
RSC/MP TM Version Display Utility.
HP NonStop RSC/MP using technology from Cornerstone Software, Inc.
Copyright (c) 1991-2003 Cornerstone Software, Inc. All rights reserved.
Scanning file "RSCPIPE.EXE"
Version: T7985V70_27SEP2003_700_002