RSC/MP 7.3 Installation and Configuration Guide

Installation Troubleshooting

HP NonStop Remote Server Call (RSC/MP) Installation and Configuration Guide—522358-011

B-14

How to Report Problems

If you must call HP Global Customer Support Center (GCSC), be ready to supply the

following information. Copy or print these pages and complete this information.

RSC/MP Information

RSC/MP versions (see Step 1. Determine

if Your RSC/MP Software is Current and

Compatible on page B-2)

Workstation

NonStop Host

RSC/MP component that has the problem:

Detailed description of the problem:

Instructions to reproduce the problem:

TDP log information, if any