SCF Reference Manual for G-Series RVUs (G06.24+)

SCF Error Messages
SCF Reference Manual for G-Series RVUs—520413-004
B-2
If You Have to Call Your Service Provider
Examples
For example, the following error can be returned by the Kernel subsystem and is
specific to that subsystem—no other subsystem generates this same error number and
text. Cause, effect, and recovery information for this error is given in an appendix of
the SCF Reference Manual for the Kernel Subsystem. Note that the error number is a
positive number.
In contrast, the following negative-numbered error can also be returned by the Kernel
subsystem, but the error number and text is common to all subsystems using SCF. In
other words, many other subsystems might use this same -00004 error number and
text. Information on this error is given on B-45 of this manual.
If You Have to Call Your Service Provider
If the recovery for an error message indicates that you should contact your service
provider, you should be prepared to supply a log file with the following information. (If
the error caused SCF to terminate, reenter SCF.)
1. Enter a LOG command to collect the following displays into a single file, for
example:
-> LOG PROBLEM !
2. Enter a LISTPM command to collect information about the product versions of the
SCF components, a list of the product modules on your system, and information
about any product modules running when the error occurred, for example:
-> LISTPM
3. Enter an ENV command to collect information about the SCF environment that was
present when the error occurred, for example:
-> ENV
If the error caused SCF to terminate, respecify any environmental characteristics
that were present when the error occurred.
4. Enter DETAIL CMDBUFFER and DETAIL RSPBUFFER commands to capture the
contents of the SPI buffer; for example:
-> DETAIL CMDBUFFER ON
-> DETAIL RSPBUFFER ON
5. Reproduce the sequence of commands that produced the SCF error.
KRN E00009 Negative Process response. File error err-num.
KRN E-00004 Command Command/object type combination is not
valid for this subsystem.