SCF Reference Manual for the Storage Subsystem (G06.27+, H06.04+)

SCF Reference Manual for the Storage Subsystem—529937-008

B-1

Storage Subsystem Error Messages

This appendix describes where to get more information about error messages.

For error messages associated with the storage subsystem, refer to the Operator

Messages Manual. For SCF messages for all subsystems, refer to the SCF Reference

Manual for G-Series RVUs.

If You Have to Contact Your Service Provider

If the recovery for an error message indicates to contact your service provider or the

Global Customer Support Center (GCSC), supply this following log file:

1. To collect the following displays into a single file:

-> LOG $DATA00.LOGINFO.OCT14

2. To collect information about the product versions of the SCF components, a list of

the product modules on your system, and information about any product modules

running when the error occurred:

-> LISTPM

3. To collect information about the SCF environment that was present when the error

occurred:

-> ENV

If the error forced SCF to terminate, be sure to specify any environmental

characteristics that were present when the error occurred.

4. To capture the contents of the Subsystem Programmatic Interface (SPI) command

and response buffers:

-> DETAIL CMDBUFFER ON

-> DETAIL RSPBUFFER ON

5. Reproduce the sequence of commands that produced the SCF error.

6. Close the log file:

-> LOG