ServerNet Cluster 6780 Operations Guide (G06.28+, H06.05+)
Troubleshooting and Replacement Procedures
ServerNet Cluster 6780 Operations Guide—525606-003
3-4
Software Problem Areas
ServerNet 
Communication
The OSM Service 
Connection shows 
the remote node 
name as 
\UNKNOWN_Re
mote_\Node_n, 
where n is the 
ServerNet node 
number.
Verify that SNETMON is operating properly on 
the remote node. See Troubleshooting 
SNETMON on page 3-13.
The OSM Service 
Connection shows 
the Switch-to-
Node link as X | Y 
Fabric_to_\nnn, 
where nnn is the 
Expand node 
number.
Verify that the Expand-over-ServerNet line-
handler processes between the local node and 
the remote node are up. See Troubleshooting 
Expand-Over-ServerNet Line-Handler 
Processes and Lines on page 3-16.
The OSM Service 
Connection shows 
the Switch-to-
Node link as X | Y 
Fabric_to_\Node_
n, where n is the 
ServerNet node 
number.
Verify that SNETMON is operating properly on 
the remote node. See Troubleshooting 
SNETMON on page 3-13.
Communication 
between a cluster 
switch and a local 
or remote node is 
disrupted.
Use OSM to check for alarms and repair actions 
for the Switch-to-Node port. See Using OSM 
Alarms on page 3-11.
Expand-over-
ServerNet line-
handler processes 
and lines
Communication 
between the local 
node and a 
remote node is 
disrupted.
See Troubleshooting Expand-Over-ServerNet 
Line-Handler Processes and Lines on 
page 3-16.
Table 3-1. Software Problem Areas  (page 3 of 3)
Problem Area Symptom Recovery










