ServerNet Cluster 6780 Planning and Installation Guide (G06.28+, H06.05+)

Table Of Contents
Troubleshooting
ServerNet Cluster 6780 Planning and Installation Guide527301-005
10-4
ServerNet Node Numbers Are Not Consistent
ServerNet Node Numbers Are Not Consistent
1. Check that the ServerNet node numbers are consistent. Refer to Checking That
the ServerNet Node Numbers Are Consistent on page 8-15.
2. If the ServerNet Node numbers used by the NonStop server port and switch port
are not consistent, log on to the OSM Service Connection. For example, the
ServerNet node numbers on the MSEB port 6 in a NonStop S-series server and
the switch port should be the same.
3. From the tree pane, double-click the ServerNet Cluster resource.
4. Check for alarms in the tree pane.
5. Check that the numeric selector on the logic board is set correctly. For more
information, refer to Checking the Numeric Selector Setting on page 8-6.
6. Check that the cable from the local node is connected to the correct zone, layer,
PIC, slot, and port.
7. If the problem continues, force a takeover of the SANMAN process in the problem
node. Refer to Switching the SANMAN Primary and Backup Processes on
page 10-8.
8. If the problem continues, disconnect and reconnect the node fiber-optic cable on
the affected fabric.
ServerNet Remote Node Name Does Not Display
1. Log on to the OSM Service Connection.
2. Double-click the ServerNet Cluster resource.
3. If the name of the ServerNet Remote Node is displayed as:
ServerNet Remote_Node_\nnn, where nnn is the Expand node number
Verify that the Expand-over-ServerNet line-handler processes between the local
node and the remote node are up. Refer to Checking the Status of an Expand-
Over-ServerNet Line on page 8-19.
4. If the name of the ServerNet Remote Node is displayed as
\UNKNOWN_Remote_\Node_n, on the remote node check that SNETMON is
started. See Checking MSGMON, SANMAN, and SNETMON on page 8-13.