ServerNet Cluster Manual

Troubleshooting and Replacement Procedures
ServerNet Cluster Manual—520575-003
7-3
Software Problem Areas
Software Problem Areas
Table 7-1 lists some common software problem areas, describes troubleshooting
steps, and provides references for more information.
Table 7-1. Software Problem Areas (page 1 of 3)
Problem Area Symptom Recovery
Compaq TSM Client
Software
The Cluster tab
does not appear.
See Troubleshooting the Cluster Tab in the TSM
Service Application on page 7-9.
All other
symptoms
See one of the following for additional
troubleshooting information:
•
TSM Read Me online help file
•
Online help for the TSM Service Application
•
TSM Online User Guide
Guided Procedures
Interface
Any See the online help for the guided procedures
interface or for the guided procedure you are
using.
If you are unable to start the guided procedures
interface, you might still be able to view the
online help. See Online Help for the Guided
Procedures on page 7-11.
SNETMON Any See Troubleshooting SNETMON
on page 7-17.
MSGMON Any See Troubleshooting MSGMON
on page 7-19.
SANMAN Any See Troubleshooting SANMAN
on page 7-20.
ServerNet
Communication
Any See Methods for Repairing ServerNet
Connectivity Problems on page 7-23.
Communication
on an internal
fabric is disrupted.
See Using the Fabric Troubleshooting Guided
Procedure to Check the Internal ServerNet
Fabrics on page 7-26 or do the following:
1. Use the TSM package to check for alarms
and repair actions for the Internal Fabric
resource. See Using TSM Alarms
on
page 7-12.
2. Perform SCF and TSM diagnostic actions to
get more information. See Checking the
Internal ServerNet X and Y Fabrics on
page 7-26.