ServerNet Cluster Manual
Troubleshooting and Replacement Procedures
ServerNet Cluster Manual—520575-003
7-4
Software Problem Areas
ServerNet 
Communication
Communication 
on an external 
fabric is disrupted.
See Using the Fabric Troubleshooting Guided 
Procedure to Check the Internal ServerNet 
Fabrics on page 7-26 or do the following:
1. Use TSM to check for alarms and repair 
actions for the External Fabric resource. 
See Using TSM Alarms
 on page 7-12.
2. Use the Node Connectivity ServerNet Path 
Test. See Checking the External ServerNet 
X and Y Fabrics on page 7-29.
Communication 
on an external 
fabric is disrupted 
by:
•
BTE timeouts
•
CRC 
checksum 
errors
•
TPB errors
These symptoms 
appear in event 
messages or 
statistics.
One of the fiber-optic cable connections might 
be faulty. Reseat or replace the fiber-optic cable 
connecting the MSEB with the ServerNet II 
Switch. See Replacing a Fiber-Optic Cable 
Between an MSEB and a ServerNet II Switch on 
page 7-36.
ServerNet 
Communication
Communication 
with a remote 
node is disrupted.
1. Use TSM to check for alarms and repair 
actions for the Remote Node resource. See 
Using TSM Alarms
 on page 7-12.
2. Verify that SNETMON is operating properly. 
See Troubleshooting SNETMON
 on 
page 7-17.
3. Verify that SANMAN is operating properly. 
See Troubleshooting SANMAN
 on 
page 7-20.
4. Perform the Node Responsive Test. See 
Checking Communications With a Remote 
Node on page 7-23.
Table 7-1. Software Problem Areas  (page 2 of 3)
Problem Area Symptom Recovery










