ServerNet Cluster Manual

Troubleshooting and Replacement Procedures
ServerNet Cluster Manual—520575-003
7-10
Troubleshooting the Cluster Tab in the TSM Service
Application
If the Cluster tab does not appear, try the following:
1. Check the TSM client software version:
a. From the Help menu, select About Compaq TSM. The About Compaq TSM
dialog box appears.
b. Verify that the TSM client software version is Version 10.0 or later. Be sure to
use the most current TSM client software that supports your operating system:
2. Try refreshing the display by doing one of the following:
•
From the Display menu, select Refresh.
•
From the Display menu, select New Management Window to view a new
window.
•
Try logging off and logging on again to the local node.
3. Check to make sure SANMAN is running. If it is not running, the Cluster tab will not
appear. Restart SANMAN, if necessary. See Troubleshooting SANMAN on
page 7-20.
If the Cluster tab does not appear momentarily, try displaying a new management
window. Or log off of the TSM Service Application and log back on to view the
Cluster tab.
4. Make sure the ServerNet cables are connected from the local node to the cluster
switches.
5. Make sure the cluster switches are powered and operating normally. For more
information, refer to the ServerNet Cluster 6770 Hardware Installation and Support
Guide.
For NonStop Kernel
Operating System
Release Use TSM Client Version
G06.16 2002B (or later)
G06.15 2002A (or later)
G06.14 2001D (or later)
G06.13 2001C (or later)
G06.12 2001B (or later)
G06.11 2001A (or later)
G06.10 2000A (or later)
G06.09 10.0 (or later)