SST Operations Bridge Administration Guide, Version 1.1

Preface 7
Preface
SST Operations Bridge (SST/OB) is specially designed to provide an across-the-board solution for managing
Problem, Change and Asset management in your Terminal environment.
The SST Operations Bridge Admin Guide provides a reference source for optimizing, customizing and using the
functionalities available with SST Operations Bridge Client Application for the SST/OB Administrator.
Before You Begin
As the administrator who administers the SST/OB, you should be familiar with the Terminal environment, HP
NonStop Servers, network protocols, client/server architecture and basic Microsoft Windows navigation.
Who Should Read This Guide
The target audiences for the Guide are the people working in the systems operation/support groups, responsible
for administering SST/OB Client Application for managing the Terminal environment.
Goals of Documentation
After reading the SST Operations Bridge Users Guide, you should know the following information.
• What is SST/OB?
• Various features and benefits of SST/OB
• SST/OB Client functionality for the administrator
Organization
The guide is organized as follows:
Sr. No Chapter Name Description
Chapter 1. SST/OB Overview This chapter lists the main features of SST/OB and points out
the advantages this software offers.
Chapter 2. Getting Started This chapter provides information on how to get started with
SST/OB Client.
Chapter 3. SST/OB Client Application This section provides information about the SST/OB Client
Application interface.
Chapter 4. Application Options This chapter provides information on how to configure
SST/OB Client Application options.
Chapter 5. User Profiles and Permissions This chapter provides information on creating/maintaining
SST/OB user profiles & groups and assigning permissions.
Chapter 6. Policies This chapter provides information on SST/OB Policies.
Chapter 7. Global Parking and SLA Timers This chapter provides details on how to configure Global
Parking and SLA Timers in SST/OB Client Application.
Chapter 8. Views This chapter provides information on SST/OB Views.
Chapter 9. Dashboards This chapter provides information on SST/OB Dashboards.
Chapter 10. Terminal Sets This chapter provides information and instructions on how to
work with SST/OB Terminal Sets.
Chapter 11. Faults and Fault Categories This chapter provides information and instructions on how to
configure Faults and Fault Categories in SST/OB Client
Application.
Chapter 12. Closure Codes This chapter provides information and instructions on how to
configure Closure Codes in SST/OB Client Application.
Chapter 13. Object State Codes This chapter provides information and instructions on how to
configure Object State Codes in SST/OB Client Application.
Preface Preface