SST Operations Bridge Concepts Guide

HP SST/OB: Overview 6
1 HP SST/OB: Overview
This chapter lists the main features of SST/OB and points out the advantages this software offers.
1-1 What is HP SST/OB?
The infrastructure supporting the Terminal environment can be both complex and extremely diverse.
Management of such an environment requires a consistent, service oriented and Enterprise fluent approach. The
ability to monitor what is happening in your Terminal environment – across an array of distributed networks,
system and application components – and automatically identifying the source of the problem is what is needed
for your SST business to provide your customers with a hassle-free service. HP SST Operations Bridge (SST/OB)
accomplishes this quickly, easily and effectively.
The SST/OB is specially designed to provide an across-the-board solution for monitoring and managing the SST
network in real time. SST/OB helps in identifying and addressing problems and improving customer service. It
allows you to clearly see what is happening with your business, in the monitoring of normal operations along
with detection and management of problem situations before they can impact your business.
With SST/OB you will be able to:
• Maximize Availability
Maximize the availability of your Terminal network.
• Reduce Downtime
Reduce the time lost due to system downtime.
• Decrease Workload
Reduce unnecessary actions by automatically solving problems.
• Prevent Problems
Reduce the number of problems through preventive actions.
• Decrease Operations Cost
Decrease the cost of maintaining the Terminal environment.
• Improve Management Efficiency
Increase efficiency with the power of getting the right information, at the right time.
• Increase Customer Satisfaction
Increase customer satisfaction by providing error free service.
Figure 1-1 SST/OB Client Interface