SST Operations Bridge Troubleshooting Guide, Version 1.1

Troubleshooting SST/OB Installation on Windows 7
2 Troubleshooting SST/OB Installation on Windows
2-1 Missing Executable Files
An executable file contains information that is actually not a part of the program itself, such as information on the
environment required to run the program, debugging and symbolic information, or other housekeeping
information used by the operating system to prepare the program to be run. If any executable file is missing from
the directory after installation of SST/OB, it can be restored by running the Repair option in the Setup process.
This program updates the features of the current installation.
Figure 2-1 SST Operation Bridge Client Setup Repair Option
2-2 Connection Problem with the SQL Server
Use the information provided in this section to troubleshoot SQL Server Database connection problems while
installing the SST/OB Application Server.
The Connection with the SQL Server database will fail if correct SQL Server information has not been provided
during the SST Operations Bridge Server setup and you might get the following error message.
Figure 2-2 SST Operations Bridge Server Installation error Message
Check if valid SQL Server name, Authentication type, login ID and Password have been specified to troubleshoot
the problem.
Troubleshooting SST/OB Installation on Windows