SST Operations Bridge Web Client Guide, Version 1.1

SST/OB Web Client Application 22
4-3-3 Closing a Problem
Follow the steps listed below to remove the existing acknowledgment for a Terminal and close the problem:
1. Right-click on a Terminal in a Dashboard View Details area and select Actions Æ Close Problems.
2. Selecting the option displays Close Problems dialog box. In the Reason/Description box, specify the reason
for closing the problem on the selected Terminal.
Figure 4-9 Close Problems Dialog Box
3. Click on the OK button.
The Closed Terminals are displayed with the Closed
flag.
NOTE: Only the Acknowledged Terminals can be Closed.
NOTE: The changed status of an unacknowledged or closed terminal is shown after the refresh
operation.