SST Operations Bridge Web Client Guide, Version 1.1

Contents
Preface
Before You Begin ..................................................................................................................................... 5
Who Should Read This Guide ................................................................................................................... 5
Goals of Documentation ........................................................................................................................... 5
Organization .......................................................................................................................................... 5
HP SST Operations Bridge Documentation .................................................................................................. 6
1 SST/OB Web Client: Overview
1-1 What is SST/OB Web Client?......................................................................................................... 7
1-2 Features & Benefits......................................................................................................................... 8
2 Getting Started
2-1-1 On the System where SST/OB Web Server is Installed............................................................ 10
2-1-2 On the System where HP SST/OB Web Server is not Installed ................................................. 10
3 SST/OB Web Client: Concepts
3-1 SST/OB: Overview ...................................................................................................................... 12
3-2 Views......................................................................................................................................... 12
3-2-1 Policy View ....................................................................................................................... 12
3-2-2 Local View ........................................................................................................................ 13
3-3 Dashboards ................................................................................................................................ 14
3-3-1 Overview.......................................................................................................................... 14
3-3-2 Pre-Defined Dashboards...................................................................................................... 14
4 SST/OB Web Client Application
4-1 SST/OB Web Client Interface........................................................................................................ 16
4-2 Dashboards ................................................................................................................................ 17
4-2-1 Overview.......................................................................................................................... 17
4-2-2 Dashboard Views............................................................................................................... 18
4-3 Taking Actions on Problems........................................................................................................... 19
4-3-1 Acknowledging a Problem .................................................................................................. 19
4-3-2 Unacknowledging a Problem............................................................................................... 21
4-3-3 Closing a Problem.............................................................................................................. 22
4-4 Terminal Details........................................................................................................................... 23
4-4-1 General Tab...................................................................................................................... 23
4-4-2 Events Tab ........................................................................................................................ 25
4-4-3 Cash Tab .......................................................................................................................... 25
4-4-4 Faults Tab ......................................................................................................................... 26
4-4-5 Transactions Tab................................................................................................................26
4-4-6 Action History Tab..............................................................................................................27
4-4-7 Custom Information ............................................................................................................ 28
4-4-8 Map Tab........................................................................................................................... 28
4-4-9 Messages Tab ................................................................................................................... 29
4-4-10 Charts Tab ........................................................................................................................ 29
4-5 Search........................................................................................................................................ 30
4-6 Event Log.................................................................................................................................... 31
4-7 Browsers..................................................................................................................................... 32
4-7-1 Events Browser................................................................................................................... 32
4-7-2 Faults Browser ................................................................................................................... 33
4-7-3 Customizing Data using Filters ............................................................................................. 35
5 SST Reports: Overview
5-1 Features & Benefits....................................................................................................................... 37
5-2 SST Reports interface.................................................................................................................... 38
5-3 Upload SST Reports ..................................................................................................................... 39
5-4 View Reports ............................................................................................................................... 42