SWAN 2 Concentrator Installation and Support Guide

Contents
SWAN 2 Concentrator Installation and Support Guide—429593-010
iii
4. Diagnosing Problems (continued)
4. Diagnosing Problems (continued)
Troubleshooting Firmware Problems 4-6
What to Do if OSM Fails to Update a CLIP 4-6
What to Do if the SWAN Fast Firmware Update Fails (TSM) 4-8
5. Servicing SWAN 2 Concentrator Components
Replacing SWAN 2 Concentrator Components 5-1
Component Service Classes 5-1
Component-Replacement Tools 5-2
WAN Wizard Pro 5-2
OSM or TSM Package 5-2
Subsystem Control Facility (SCF) 5-2
Standard Operating Practices 5-3
ESD Guidelines 5-4
6. Replacing a Communications Line Interface Processor (CLIP)
Description of a CLIP 6-1
Service Class 6-1
Prepare to Replace a CLIP 6-2
Gather the Proper Tools 6-2
Determine the Physical Location of the CLIP 6-2
Replace the CLIP 6-3
Review Standard Operating Practices 6-3
Remove the CLIP 6-3
Unpack and Inspect the Replacement CLIP 6-5
Install the Replacement CLIP 6-5
Verify the Installation of the Replacement CLIP
6-6
Update the CLIP Firmware
6-6
7. Replacing a WAN Backplane Interface Card (BIC)
Description of a WAN BIC 7-1
Service Class 7-1
Prepare to Replace a WAN BIC 7-1
Gather the Proper Tools 7-2
Determine the Physical Location of the WAN BIC 7-2