SWAN Concentrator and WAN Subsystem Troubleshooting Guide

SWAN Concentrator and WAN Subsystem Troubleshooting Guide—426992-008
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About This Guide
The SWAN Concentrator and WAN Subsystem Troubleshooting Guide describes how
to troubleshoot the SWAN concentrator, the SWAN 2 concentrator, and the WAN
subsystem on an Integrity NonStop NS-series or NonStop S-series server. This guide
includes:
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A flowchart to guide you through the SWAN/WAN troubleshooting process.
•
What to do if you can’t solve a problem, including information about how to report
problems to the Global MIssion Critical Solution Center (GMCSC) for analysis.
•
How to gather SWAN information by examining event messages and viewing OSM
and TSM alarms.
•
How to verify the SWAN concentrator configuration and correct configuration errors
by using SCF commands.
•
How to verify the WAN subsystem software and how to correct configuration errors
by using SCF commands.
•
How to verify the SWAN concentrator hardware and fix SWAN concentrator
hardware problems.
•
A procedure for installing and using the SWAN tool collection to debug the WAN
subsystem.
•
Troubleshooting tips for your SWAN configuration.
•
Error messages, including cause, effect, and recovery information for the SWAN
concentrator and WAN subsystem.
•
Examples showing various SCF tasks and associated displays for the SWAN
concentrator and WAN subsystem.
Who Should Use This Guide
This guide is for anyone who is responsible for configures, manages, troubleshoots, or
maintains the ServerNet wide area network (SWAN), the SWAN 2 concentrator, and
the WAN subsystem.
You must understand the architecture of an Integrity NS-series or NonStop S-series
system and the features of the G-series or H-series RVUs well enough to install,
configure, and maintain the SWAN or SWAN 2 concentrators and WAN subsystem.