SWAN Concentrator and WAN Subsystem Troubleshooting Guide

Verifying the SWAN Hardware
SWAN Concentrator and WAN Subsystem Troubleshooting Guide—426992-008
4-8
Error IDs related to OSM or TSM Test Action Failure
Determining the WAN Subsystem IOPs That Use a SWAN Concentrator on
page A-3 shows the output of this command and explains how to interpret it.
3. Stop the ADAPTER object and all of its subordinate objects by using the SCF
STOP ADAPTER command with the SUB ALL option:
STOP ADAPTER $ZZWAN.#conc-name, SUB ALL
4. Alter the KERNELCODE attribute to specify the correct firmware object code file by
using the SCF ALTER ADAPTER command:
ALTER ADAPTER $ZZWAN.#conc-name,
KERNELCODE $SYSTEM.CSSnn.firmware-file
The KERNELCODE file is C7953P00 for the SWAN concentrator (T3880) and
C7953Q00 for the SWAN 2 concentrator (T3881). If you are using the 6763
Common Communications ServerNet adapter (commonly known as SS7), the
KERNELCODE file is C0099P00. For all other protocols, the firmware file name is
C7953P00.
5. Restart the ADAPTER object and all of its subordinate objects by using the SCF
START ADAPTER command with the SUB ALL option:
START ADAPTER $ZZWAN.#conc-name, SUB ALL
6. If you stopped communications lines in Step 2, restart them.
START LINE $LINE1
7. Resume customer applications that use the communications lines configured for
the SWAN concentrator.
Error ID 4002014
This error is returned if a previously initiated test action is still running in the selected
CLIP. To recover from this error, wait until the previously initiated test action is finished,
then retry the test action.
Error ID 4002015
This error is returned if the firmware object code file attribute (KERNELCODE) for the
SWAN concentrator is invalid. The recovery for this error is the same as for Error ID
4002013.
Error ID 4002016
This error is returned if the selected CLIP is inaccessible. To recover from this error,
verify that the SWAN concentrator is configured properly, correct any configuration
errors, then retry the test action. For more information, see Verifying a SWAN
Concentrator Configuration on page 2-1.
Note. Numerous Event Message Service (EMS) events will be generated if
communications lines are not stopped before the CLIP is stopped.