SWAN Concentrator and WAN Subsystem Troubleshooting Guide

Verifying the SWAN Hardware
SWAN Concentrator and WAN Subsystem Troubleshooting Guide—426992-008
4-9
Error IDs related to OSM or TSM Test Action Failure
Error ID 4002017
This error is returned if the test action could not be downloaded to the selected CLIP.
This problem may occur because another test action is currently running in the CLIP.
To recover from this error, wait until the previously initiated test action is finished, then
retry the test action.
Error ID 4002018
This error is returned if the test action could not be performed because its associated
DIAG task file could not be found. To recover from this error, make sure that the file
D8155P00 or D8155Q00 (for the SWAN 2 concentrator) exists in the current
$SYSTEM.CSSnn subvolume, then retry the test action.
Error ID 4002027
This error is returned if the primary path to the selected CLIP is down. To recover from
this error, verify that the primary path to the CLIP is configured properly, correct any
configuration errors, then retry the test action. For more information, see Verifying a
SWAN Concentrator Configuration on page 2-1.
Error ID 4002028
This error is returned if the backup path to the selected CLIP is down. To recover from
this error, verify that the backup path to the CLIP is configured properly, correct any
configuration errors, then retry the test action. For more information, see Verifying a
SWAN Concentrator Configuration on page 2-1.
Error ID 4002029
This error is returned if both the primary and backup paths to the selected CLIP are
down. To recover from this error, verify that the SWAN concentrator is configured
properly, correct any configuration errors, and then retry the test action. For more
information, see Verifying a SWAN Concentrator Configuration
on page 2-1.
Error ID 4002030
This error is returned if a hardware test on the selected CLIP failed because of a CLIP
hardware fault. There is no recovery for this error. You must replace the SWAN
concentrator.
Error ID 4002031
This error is returned if at least one of the power-on self-tests (POSTs) failed on the
selected CLIP because of a CLIP hardware fault. For a SWAN concentrator (T3880)
there is no recovery for this error; you must replace the SWAN concentrator. For a
SWAN 2 concentrator (T3881), you must replace the CLIP (For information about the