TMF Operations and Recovery Guide (G06.24+)

Occasional Operations
HP NonStop TMF Operations and Recovery Guide—522417-002
3-24
Gathering Information About Errors and Failures
•
If the policies at your site permit:
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Copies of any audit-trail files you believe might be related to the problem (for
example, those for which audit-reading errors are reported)
•
Relevant information about the application running when the problem occurred
For problems involving processor halts or hangs, in addition to the standard items,
please supply:
•
Processor (CPU) dumps
•
Copies of the following files from the $SYSTEM.SYSnn subvolume (nn is the
system image number):
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CONFLIST
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OSCONFIG
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TSC
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TSL
•
TSYSCLR
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TSYSDP2
For TMFCOM subsystem internal errors, in addition to the standard items, please
provide:
•
The TMFCOM error-message number and text
•
Any additional data requested by the error message