TMF Operations and Recovery Guide (G06.26+)

Occasional Operations
HP NonStop TMF Operations and Recovery Guide—522417-003
3-25
Gathering Information About Errors and Failures
•
TMF configuration files (including the TMF catalog), whose location is listed in the
INFO TMF command display
•
All pertinent notifications and reports from the HP Tandem Service Management
(TSM) Notification Director Application
•
If the policies at your site permit:
•
Copies of any audit-trail files you believe might be related to the problem (for
example, those for which audit-reading errors are reported)
•
Relevant information about the application running when the problem occurred
For problems involving processor halts or hangs, in addition to the standard items,
please supply:
•
Processor (CPU) dumps
•
Copies of the following files from the $SYSTEM.SYSnn subvolume (nn is the
system image number):
•
CONFLIST
•
OSCONFIG
•
TSC
•
TSL
•
TSYSCLR
•
TSYSDP2
For TMFCOM subsystem internal errors, in addition to the standard items, please
provide:
•
The TMFCOM error-message number and text
•
Any additional data requested by the error message