Virtual TapeServer 6.03.41 Installation Guide
70 | Configuring EMS Communication
Error: BEX $policy $cart_request 
failed with result code $rc 
Critical See the HSM get or HSM put log 
files on the Supervisory Functions 
page for details about the HSM 
request.
Error: BEX command failure!  Critical A syntax error occurred in the BEX 
command. Repair the request and 
resubmit.
Error: can not determine the proper 
command for this request. 
Critical HSM restore for TSM was unable to 
determine the proper restore or 
retrieve command. Ensure that the 
backup request specifies archive or 
backup.
Error: Can’t find any files with data 
to backup for $cart_request.
Warning
Error: Can’t get lock for 
$cart_request.
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Can’t verify lock for 
$cart_request.
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Can't get lock for 
$cart_request. 
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Can't verify lock for 
$cart_request. 
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Count of files backed up by 
NetBackup does not agree with 
requested filelist for $cart_request. 
Critical An HSM request failed to find or 
process the virtual tapes for the 
request.
Error: hsmget: no file(s) specified for 
$cart_request
Warning No non-empty files were found for 
the HSM backup request.
Error: hsmput: no file(s) specified 
for $cart_request, (n=$n: $cart1 
$cart2 … $cartn) 
Critical No non-empty files were found for 
the HSM backup request.
Message Text Severity Recommended Action










