Virtual TapeServer 6.03.42 Installation Guide
72 | Configuring EMS Communication
Error: Can't get lock for 
$cart_request. 
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Can't verify lock for 
$cart_request. 
Critical Check the Virtual Media - Mounts 
and Locks page to ensure that the 
virtual tape exists on the system 
and that another process has not 
locked the virtual tape.
Error: Count of files backed up by 
NetBackup does not agree with 
requested filelist for $cart_request. 
Critical An HSM request failed to find or 
process the virtual tapes for the 
request.
Error: hsmget: no file(s) specified for 
$cart_request
Warning No non-empty files were found for 
the HSM backup request.
Error: hsmput: no file(s) specified 
for $cart_request, (n=$n: $cart1 
$cart2 … $cartn) 
Critical No non-empty files were found for 
the HSM backup request.
Error: LEG/BEX/NBP/TSM 
command failure for $cart_request
Critical The EMS Policy for HSM failed. 
Check the command syntax and 
context. Repair and resubmit.
Error: LEG/BEX/NBP/TSM 
command failure for $cart_request
Critical
Error: Non-zero return-code ($rc) 
from dsmc (try this url … for 
$cart_request. 
Critical A TSM failure occurred. Examine 
the return (error) code and correct 
the problem.
Error: Non-zero return-code ($rc) 
from NetBackup for $cart_request.
Warning
Error: Processing failed, no files 
processed for $cart_request
Critical No files were successfully processed. 
See the HSM get or HSM put log 
files on the Supervisory Functions 
page for details about the HSM 
request.
Error: Success message not found in 
NetBackup job output for 
$cart_request.
Critical An HSM request failed to find or 
process the virtual tapes for the 
request.
Error: there is no pool in the file 
path for $cart_request. 
Critical The virtual tape path is not valid. 
Repair and resubmit the request.
Message Text Severity Recommended Action










