Virtual TapeServer 6.04.01 Installation Guide

116 | Troubleshooting
HP health monitoring utilities
The VTS server provides the following:
• HP Systems Insight Manager (HPSIM-Linux-C.05.02.02.00.bin)
• HP System Health Application and the HP Insight Management Agents (hpasm-8.0.0-
173.rhel5.x86_64.rpm)
• HP System Management Homepage (hpsmh-2.1.12-200.x86_64.rpm)
• SNMP agent access to the HP iLO management controller (hp-ilo-8.1.0-
104.rhel5.x86_64.rpm)
These utilities can be used for managing HP systems to maximize system uptime and health.
The agent package integrates with HP Systems Insight Manager (SIM), Insight Manager
Console, HP Services Essential Remote Support Pack, and HP NonStop Cluster Essentials. It
monitors all serviceable system components (drives, fans, power supplies, and so on).
To use these utilities, you must configure them. Refer to http://h18013.www1.hp.com/
products/servers/management/hpsim/infolibrary.html for instructions. The relevant links
include “Install and configure”, “How to use”, “Advanced management features”, and “Man
pages”.
HP Integrated Lights-Out (iLO) and HP Integrated Lights-Out 2 (iLO 2)
This enables you to log in to the VTS server using the iLO virtual serial port. For more
information about using iLO, refer to
http://h20000.www2.hp.com/bc/docs/support/
SupportManual/c00263709/c00263709.pdf. Note that if you are using a serial connection over
the physical serial port (connected through /dev/ttyS0), use the following connection settings:
• Speed: 115200 bps
•Data Bits: 8
•Parity: None
• Stop bits: 1
After iLO is configured, you can enable iLO access on the system boot menu by running
/usr/local/tape/bin/grub-serial.bash as root and then rebooting the system. Note that after
the VTS server is rebooted, iLO access to the VTS server is available without running this
script, but you cannot access the boot menu to change boot parameters or select a different
kernel.
Common issues
The following sections provide general information to diagnose hardware components and
software features of the VTS system.
NonStop server
If error 190 occurs on the Subsystem Control Facility (SCF), perform the following:
• Check the power on VTS.
• Check the SCSI converter. (Blue LED indicates power is on.)
• Check the SCSI cable connections for bent or loose pins.
• QTOS users must stop the QTOS process before stopping or starting a virtual tape drive
from SCF.