Virtual TapeServer 6.04.03 Operations and Administration Guide

140 | Troubleshooting
• The recommended action to take.
Message Text Severity Recommended Action
(Error:) Non-zero return-code ($rc)
from dsmc (try this url … for
$cart_request.
Critical An IBM Tivoli Storage Manager (TSM)
failure occurred. Examine the return
error code and correct the problem.
AUTOCOPY FAILED: Request by:
$requestor ($retry_number) cannot
create directory $target (rc=$rc)
Critical No action is required. The task will be
retried.
AUTOCOPY FAILED: Request by:
$requestor ($retry_number) cannot
reach $target/$filename (rc=$rc)
Critical No action is required. The task will be
retried.
AUTOCOPY FAILED: Requested
by: $requestor ($retry_number)
from $target/$filename(rc=$rc)
Critical The autocopy task failed. Correct the
problem and resubmit the job.
AUTOCOPY STARTING: Request
by: $requestor ($retry_number) scp
from $sourcedir/$filename to
$target/$filename
Inform
AUTOCOPY SUCCESSFUL:
Requested by: $requestor
($retry_number) from $sourcedir/
$filename to $target/$filename
Inform
BEX – No files found to restore Inform
Error: $jobname ENDED
$jobnumber to $backupSystem
Canceled by operator
Warning
Error: $jobname ENDED
$jobnumber to $backupSystem
Unable to create temporary link
Critical Check the Virtual Media - Mounts and
Locks page to ensure that the virtual
tape exists on the system and that
another process has not locked the
virtual tape.
Error: $jobname ENDED
$jobnumber to $backupSystem
Unable to get cartridge lock
Critical Check the Virtual Media - Mounts and
Locks page to ensure that the virtual
tape exists on the system and that
another process has not locked the
virtual tape.
Error: $jobname ENDED to
$backupSystem rc=$rc
Critical The IDR request failed. See the Job
History table on the Virtual Media -
Instant DR page for details. Repair the
failure and resubmit.