Virtual TapeServer 6.04.03 Operations and Administration Guide

Troubleshooting | 141
Error: BEX $policy $cart_request
failed with result code $rc
Critical See the HSM get or HSM put log files on
the Supervisory Functions page for
details about the HSM request.
Error: BEX command failure! Critical A syntax error occurred in the BEX
command. Repair the request and
resubmit.
Error: can not determine the proper
command for this request.
Critical HSM restore for TSM was unable to
determine the proper restore or retrieve
command. Ensure that the backup
request specifies archive or backup.
Error: Can’t find any files with data
to backup for $cart_request.
Warning
Error: Can’t get lock for
$cart_request.
Critical Check the Virtual Media - Mounts and
Locks page to ensure that the virtual
tape exists on the system and that
another process has not locked the
virtual tape.
Error: Can't verify lock for
$cart_request.
Critical Check the Virtual Media - Mounts and
Locks page to ensure that the virtual
tape exists on the system and that
another process has not locked the
virtual tape.
Error: Count of files backed up by
NetBackup does not agree with
requested filelist for $cart_request.
Critical An HSM request failed to find or process
the virtual tapes for the request.
Error: hsmget: no file(s) specified for
$cart_request
Warning No non-empty files were found for the
HSM backup request.
Error: hsmput: no file(s) specified
for $cart_request, (n=$n: $cart1
$cart2 … $cartn)
Critical No non-empty files were found for the
HSM backup request.
Error: LEG/BEX/NBP/TSM
command failure for $cart_request
Critical The EMS Policy for HSM failed. Check
the command syntax and context.
Repair and resubmit.
Error: LEG/BEX/NBP/TSM
command failure for $cart_request
Critical
Error: Non-zero return-code ($rc)
from dsmc (try this url … for
$cart_request.
Critical A TSM failure occurred. Examine the
return (error) code and correct the
problem.
Error: Non-zero return-code ($rc)
from NetBackup for $cart_request.
Warning
Message Text Severity Recommended Action