Virtual TapeServer 6.04.03 Operations and Administration Guide

142 | Troubleshooting
Error: Processing failed, no files
processed for $cart_request
Critical No files were successfully processed. See
the HSM get or HSM put log files on the
Supervisory Functions page for details
about the HSM request.
Error: Success message not found in
NetBackup job output for
$cart_request.
Critical An HSM request failed to find or process
the virtual tapes for the request.
Error: there is no pool in the file
path for $cart_request.
Critical The virtual tape path is not valid.
Repair and resubmit the request.
Error: TSM command failure for
$cart_request.
Warning The tsm_version parameter is not
configured properly in the VTS
configuration file, which is available on
the Supervisory Functions page.
Error: Unrecognized product
specification; $hsm for
$cart_request.
Critical The hsm_product parameter is
incorrect. Repair and resubmit the
request.
Error: Unrecognized product
specification; $hsm for
$cart_request.
Critical The hsm_product parameter is
incorrect. Repair and resubmit the
request.
Error: Volser and/or partition
information not found in job output
for $cart_request
Critical An HSM request failed to find or process
the virtual tapes for the request.
HSM not enabled Critical HSM must be enabled in the VTS
configuration file before it can be used.
HSM not enabled Critical The hsm_enable parameter is
incorrect. Repair and resubmit the
request.
Info: $host $code $policy Inform
Info: $host $hsm $policy processed #
file(s) for $cart_request.
Inform
Info: $host back up successful to
tape $physical on server $server by
$client for $cart_request
Inform
Info: $host BEX $policy $cartridges Inform
Info: $host TSM2/TSM $policy Inform
Info: $jobname ENDED to
$backupSystem
Inform
Info: AUTOCOPY $requestor
$source $target ($retry_number)
Inform
Message Text Severity Recommended Action