Virtual TapeServer 6.04.04 for NonStop Servers Operations and Administration Guide

110 | Troubleshooting
where the tape resides. If not, the tape operation will fail and an error message is displayed
indicating that the operation failed. This section provides an overview of the error messages
that are displayed. See
Using SecureVTS on page 53 for instructions on enabling SecureVTS
and configuring a key server.
• Mounting an encrypted tape
An error similar to the following is displayed:
Also, a message similar to the following is displayed on the web interface:
Request: Mount SHARE:SH0002 on VF40500 for read-write --- Failed!
• Erasing an encrypted tape:
An error similar to the following is displayed:
Also, a message similar to the following is displayed on the web interface:
Request: Erase SHARE:SH0000 --- Failed!
• Exporting an encrypted tape:
A message similar to the following is displayed on the web interface:
Thu 2008-01-17 09:49:31: SHARE:SH0000 Export data transfer failed,
rc=3
• Erasing all virtual tapes in a pool on the Cartridge Maintenance page:
A message similar to the following is displayed on the web interface:
Erased 1 cartridge; Erasure of cartridge SH0002 in pool SHARE failed!
• Setting the virtual tape size on the Pool Maintenance page:
A message similar to the following is displayed on the web interface:
Unable to set size limit on SHARE:SH0001, rc=2. Operation aborted!
After the operation aborts for the encrypted tape, any tapes for which this operation is
attempted will also fail.
You can also check /usr/local/tape/log/SecureVTS.log, which logs all tape operations
associated with encryption. Go to the bottom of the log to look for problems.