Virtual TapeServer 6.04.04 for NonStop Servers Release Notes

Troubleshooting | 40
AutoCopy
 An error message from ems_telnet.pl indicates that AutoCopy is not configured.
For AutoCopy to work as designed, manual procedures that mount a tape must end with
unmounting the tape. AutoCopy depends on receiving mount and unmount messages
through EMS to work correctly, and when a tape is manually mounted, the EMS
subsystem is unaware of this. When the manual operation is completed, the tape must be
unmounted manually. (TL-1480)
VTSPolicy
 Incremental backup backs up all cartridges. Any incremental backup backs up all
cartridges, even unchanged cartridges, within the requested file space. This problem is
due to the fact that a virtual cartridge contains user data and metadata. VTS often
updates the metadata even when the user data has not changed, causing the change time
(ctime) on the file to be updated; this is what causes the file to be backed up even if the
user data is unchanged. (TL-2155, EAR 4456)
EMS
 The default interval for EMS keep-alive messages has been increased to 300
seconds. If you upgraded VTS to 6.04.02, verify the keep-alive interval to ensure that a
reasonable value is being used in the EMS configuration in vts.conf. Or, disable the keep-
alive messages if not needed. (TL-3174)
Utilities and services
 SNMP must be enabled to use HP Insight Manager. SNMP is disabled by default
for security reasons. HP Insight Manager requires SNMP to operate, so it must be
enabled after installation or upgrade. As the root user, enter this command: chkconfig
snmpd on (TL-4689)
 HP monitoring services web interface may become unresponsive. (TL-3063)
WORKAROUND: snmpd may need to be restarted by running “service snmpd restart” as
root.
 The Tcl executable is installed in a different location. The Tcl executable is now
located at /usr/bin/tclsh; previously, it was located in /usr/bin/tcl. (TL-1741)
 /usr/local/tape/bin executables cannot be run as root. The programs in /usr/local/
tape/bin must not be run as root unless otherwise specified. If this is done inadvertently,
check the ownership of the files in /home/bill/.gnupg and ensure that they are owned by
the 'bill' account and have group ownership of 'bill' as well. Failure to observe this
precaution may cause a number of operational problems including failure to properly
process mount requests. (TL-2367)