Virtual TapeServer 8.2 Configuration Guide

Table Of Contents
Troubleshooting | 127
Note that if you are using a serial connection over the physical serial port (connected through
/dev/ttyS0), use the following connection settings:
Speed: 115200 bps
•Data Bits: 8
•Parity: None
Stop bits: 1
After iLO or Lights-Out 100 is configured, you can enable iLO or Lights-Out 100 access on the
system boot menu by running /usr/local/tape/bin/grub-serial.bash as root and then
rebooting the system. iLO or Lights-Out 100 access to the VTS server is available without
running this script, but you cannot access the boot menu to change boot parameters or select a
different kernel using iLO or Lights-Out 100.
Common issues
The following sections provide general information to diagnose hardware components and
software features of the VTS system.
NonStop server
If error 190 occurs on the Subsystem Control Facility (SCF), perform the following:
Check the power on VTS.
Check the SCSI converter. (Blue LED indicates power is on.)
Check the SCSI cable connections for bent or loose pins.
QTOS users must stop the QTOS process before stopping or starting a virtual tape drive
from SCF.
If error 224 occurs on the SCF, perform the following:
Verify that the virtual tape is using the 519X or 5257 definition.
Verify that the WWPN, SAC, and Module are correctly listed in SCF for the tape device.
If an “end of media” message is displayed on the host, erase expired virtual tapes to clear disk
space.
If a tape drive stops responding from SCF, perform the following:
Check the system log for parity errors or other SCSI-related failures.
Check power indicators on the SCSI converter.
Check that the virtual tape is connected to a logical device on the System Overview page.
To view this page, click Configuration
Virtual Devices on the navigation pane. Then,
click Advanced at the bottom of the page, and then click Show Graphical Layout.
AS/400 server
If there are problems using the drive, perform the following:
Using the STRSST command, ensure that the IOA and the associated tape devices are
“Operational”.
Using the WRKCFGSTS *DEV *TAP command, ensure that the tape device is “Available
to use” or “VARIED ON”.