Virtual TapeServer 8.2 Configuration Guide

154 | Troubleshooting
Error: hsmget: no file(s) specified for
$cart_request
Warning No non-empty files were found for the
HSM backup request.
Error: hsmput: no file(s) specified
for $cart_request, (n=$n: $cart1
$cart2 … $cartn)
Critical No non-empty files were found for the
HSM backup request.
Error: LEG/BEX/NBP/TSM
command failure for $cart_request
Critical The EMS Policy for HSM failed. Check
the command syntax and context.
Repair and resubmit.
Error: LEG/BEX/NBP/TSM
command failure for $cart_request
Critical
Error: Non-zero return-code ($rc)
from dsmc (try this url … for
$cart_request.
Critical A TSM failure occurred. Examine the
return (error) code and correct the
problem.
Error: Non-zero return-code ($rc)
from NetBackup for $cart_request.
Warning
Error: Processing failed, no files
processed for $cart_request
Critical No files were successfully processed. See
the HSM get or HSM put log files on the
Logs page for details about the HSM
request.
Error: Success message not found in
NetBackup job output for
$cart_request.
Critical An HSM request failed to find or process
the virtual tapes for the request.
Error: there is no pool in the file
path for $cart_request.
Critical The virtual tape path is not valid.
Repair and resubmit the request.
Error: TSM command failure for
$cart_request.
Warning The tsm_version parameter is not
configured properly in the VTS
configuration file, which is available on
the Manage System Configuration page.
Error: Unrecognized product
specification; $hsm for
$cart_request.
Critical The hsm_product parameter is
incorrect. Repair and resubmit the
request.
Error: Unrecognized product
specification; $hsm for
$cart_request.
Critical The hsm_product parameter is
incorrect. Repair and resubmit the
request.
Error: Volser and/or partition
information not found in job output
for $cart_request
Critical An HSM request failed to find or process
the virtual tapes for the request.
HSM not enabled Critical HSM must be enabled in the VTS
configuration file before it can be used.
Message Text Severity Recommended Action