Virtual TapeServer 8.3 Configuration Guide

x | Virtual TapeServer Configuration Guide
Convention Description
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Represents variables within command syntax, code, or
command-line text.
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This icon notes the user who is responsible for performing the procedure that follows.
Related documentation
The following documentation is provided for VTS:
l Quick Start Guide, which provides instructions for installing the hardware and configuring VTS
on the network.
l Configuration Guide, which describes how to configure VTS and how to use the VTS web
interface to manage VTS.
l Help, which provides detailed instructions for working with the web interface
l Release Notes, which provides information about system support, known issues, upgrade and
downgrade instructions, and other information about the current release.
All documentation is available on the About page of the web interface.
Support
Call the HP Global NonStop Solution Center (GNSC) for support. For the fastest possible resolution,
have the following information available:
l Your company’s name
l Virtual TapeServer hardware platform
l Serial number of your equipment
l Hardware configuration
l Software configuration
l System number of the host server
l The “Software version” value, including the date created, from the System Status page on the
VTS web interface
l A detailed description of the problem you are having with the equipment
l Your name, telephone number, email address, and company address