Virtual TapeServer 8.3 Release Notes

Known Issues | 19
• ems_telnet.pl
•hsmdelete.pl
•hsmget.pl
•hsmput.pl
• vtsisc_cancel.pl
• vtsisc_mount.pl
• vtsisc_unmount.pl
• vts_scratch_erase.pl
The most common symptom of this problem is that VTS will not be able to log into a host
server. Log messages may make it appear as if a password has not been set, though it has
been set since encrypted passwords cannot be decrypted. (TL-3377)
To determine if the problem is present, execute the following as root or bill and verify that
one or more files is owned by root: ls -l /home/bill/.gnupg
WORKAROUND: To correct the problem, execute the following command as root:
chown bill.bill /home/bill/.gnupg/*
 Corrupt virtual tape causes system to become unresponsive. If VTS loses power
during a backup, causing the corrupt cartridge, the backup will fail. (It is likely that the
host running the backup will log a failure message.) As a result, VTS may become
unresponsive. (TL-3512)
WORKAROUND: Erase the resulting virtual tape and rerun the backup.
 traceInit messages are logged to /var/log/messages. Messages similar to the
following are logged to /var/log/messages. These messages can be ignored. (TL-3151)
Jun 2 13:20:54 VTS06 slave: traceInit: Opening /proc/crds-trace
failed, No such file or directory
 Failures may occur if an autoloading pool contains an invalid cartridge. Only
valid cartridges should be added to pools within vaults. If other files are there,
inconsistent or unpredictable behavior may occur. (TL-3125)
WORKAROUND: Restart the TapeServer service.
 Interrupt requests are disabled while the system is idle. VTS may broadcast to all
terminals that it is disabling unused interrupt requests (IRQs). These warnings may be
safely ignored. (TL-1997)
 Cartridge mounted too quickly after enabling TapeServer results in error code
102 and cartridge will not mount. After starting the TapeServer service on the
Manage System Tasks page, navigating to Virtual Tapes and mounting a cartridge fails
with an error of rc=102. (TL-1804)
WORKAROUND: Wait of 60 seconds or more to prevent error messages.
 Encryption allowed on cartridge exceeds cartridge limit. Encryption will cause the
size of the data to be larger than when it is unencrypted. If a cartridge contains the
maximum amount of data, encrypting the cartridge will cause the cartridge limit to be
exceeded. However, no error is given to indicate this situation. The cartridge can be
exported but if it is imported to a cartridge of the original cartridge limit size, the import
will fail. (TL-1168)
WORKAROUND: Import the cartridge to a cartridge whose size is larger than the
original cartridge limit size.