Virtual TapeServer 8.3 Release Notes

Known Issues | 36
 Creating cartridges in an encrypted pool when Data Encryption is not running
generated confusing message. If Data Encryption is not running and you attempt to
create cartridges in an encrypted pool, messages similar to the following are displayed.
(TL-3048)
Created 0 of 10 in P17 of size 2T successfully: Cartridge BBB000 in
P17 failed encryption rc=254
 Restoring corrupt key database succeeds when it should not. If you “Restore from
Disaster Recovery Site” and select a corrupt key database file, the file is restored
successfully with no error. (TL-3005)
 Incorrect error message displayed when restoring key database with incorrect
file permissions. If the file permissions are incorrectly set for the key database file, the
web interface will display “Unable to restore backup because login credentials are
incorrect” if you attempt to restore the file. (TL-3001)
 Errors are logged to encry_key.log during exports and uploads. During exports
and uploads, messages similar to the following are logged to encry_key.log:
Fri Mar 6 08:51:59 2009 [6632]: Error: missing device specification!
These log messages can be ignored. (TL-2772)
 Decrypting or encrypting a cartridge not owned by bill causes the system to
hang. If a user attempts to encrypt or decrypt a cartridge that is not owned by bill, the
system makes a copy of the file into <CARTNAME>.<RANDSTR>/temp.vts but hangs
when attempting to write the cartridge back to the original file.The web interface simply
attempts to refresh, allowing no other connections in. To check cartridge ownership, run
ls -al from VTS command line for the /VAULT##/POOLNAME/. (TL-2063)
 Misleading, informative message is added to log file when an unencrypted
cartridge is mounted. If Data Encryption is enabled and an unencrypted cartridge is
mounted, a message similar to the following is added to the SecureVTS.log file:
Tue Sep 30 09:22:14 2008: [statinfo:27849 vt] Data Encryption file
mounted and key acquired
This is an informative log file message; there is no error condition. (TL-1206, TL-2189)
 A quoted Data Encryption license key does not enable Data Encryption
completely. If you enter a Data Encryption license key and surround it with quotes,
Data Encryption is not fully enabled. The Licensing page reports “Data Encryption Key
successfully validated...”, though the key as submitted was not valid. Afterward, the
(invalid) key is not displayed. (TL-2320)
WORKAROUND: Submit all license keys with surrounding characters removed. If a
quoted license key was submitted, on the Licensing page, click the Update checkbox, type
or paste the correct license key, and then click SUBMIT. Doing this will discard the
invalid license key and replace it with the correct one.
 When restoring a Data Encryption key database, initial attempts may fail and
indicate that the file is not found. When restoring a Data Encryption key database
with the Restore from the Disaster Recovery option, initial attempts may fail and indicate
that the local backup copy is not found, which must be present to do a remote restore. (TL-
1239)
WORKAROUND: Wait five minutes and attempt a restore from disaster recovery again.