Virtual TapeServer 8.4 Release Notes

Known Issues | 35
 Creating cartridges in an encrypted pool when Data Encryption is not running
generated confusing message. If Data Encryption is not running and you attempt to
create cartridges in an encrypted pool, messages similar to the following are displayed.
(TL-3048)
Created 0 of 10 in P17 of size 2T successfully: Cartridge BBB000 in
P17 fai
led encryption rc=254
 Errors are logged to encry_key.log during exports and uploads. During exports
and uploads, messages similar to the following are logged to encry_key.log:
Fri Mar 6 08:51:59 2009 [6632]: Error: missing device specification!
These log messages can be ignored. (TL-2772)
 Decrypting or encrypting a cartridge not owned by bill causes the system to
hang. If a user attempts to encrypt or decrypt a cartridge that is not owned by bill, the
system makes a copy of the file into <CARTNAME>.<RANDSTR>/temp.vts but hangs
when attempting to write the cartridge back to the original file.The web interface simply
attempts to refresh, allowing no other connections in. To check cartridge ownership, run
ls -al from VTS command line for the /VAULT##/POOLNAME/. (TL-2063)
 Misleading, informative message is added to log file when an unencrypted
cartridge is mounted. If Data Encryption is enabled and an unencrypted cartridge is
mounted, a message similar to the following is added to the SecureVTS.log file:
Tue Sep 30 09:22:14 2008: [statinfo:27849 vt] Data Encryption file
mounted
and key acquired
This is an informative log file message; there is no error condition. (TL-1206, TL-2189)
 When restoring a Data Encryption key database, initial attempts may fail and
indicate that the file is not found. When restoring a Data Encryption key database
with the Restore from the Disaster Recovery option, initial attempts may fail and indicate
that the local backup copy is not found, which must be present to do a remote restore. (TL-
1239)
WORKAROUND: Wait five minutes
and attempt a restore from disaster recovery again.
 EMS cancel mount attempts loop indefinitely after a failed mount of an
encrypted cartridge. A cancel mount request sent from a NonStop server after an
encrypted cartridge could not be serviced by VTS will attempt to cancel and fail the cancel
operation for approximately 10 minutes. (TL-1205)
WORKAROUND:
Restart the TapeServer process.
 Data Encryption encryption operations performed when no key database
backup host is configured causes the web interface to remain busy for up to 10
minutes. If Data Encryption encryption operations (creating an encrypted tape,
encrypting an already-existing tape) are attempted when no Key Database Backup/
Restore Hosts are configured, the web interface will appear busy for up to 10 minutes
before displaying an error message. (TL-1158)
WORKAROUND: Check back
up host configurations within the Data Encryption section
of the interface to ensure that backups are configured and successful.
 Attempting to mount a cartridge that cannot be decrypted causes repeated
mount requests. If a host server requests the mount of an encrypted cartridge that VTS
cannot decrypt, VTS continually attempts to mount the cartridge every six seconds. (TL-
1136)