Virtual TapeServer SCSI-to-FC Adapter User Manual

9-6
Chapter 9: Troubleshooting
Verify HBA Device Driver Information
Check the HBA device driver Readme.txt file for configuration specifics. An HBA may require a
different configuration, depending on whether it is connected to a loop or a switch. HBAs typically
come with utility programs to view or change their configurations.
Running Diagnostics
You can run a diagnostics wrap test from Diagnostics Mode in the serial interface. For
information about Diagnostics Mode, refer to “Chapter 7, Diagnostics Mode”.
Customer Support
If you are unable to resolve an issue, contact your authorized service representative and ask for
customer support.
This completes “Chapter 9, Troubleshooting”.
Command/Data Mixed Allowed 0x0
Data/Response Mixed Allowed 0x0
Read XFER_RDY Disabled 0x1
Write XFER_RDY Disabled 0x0