HP Officejet 6100 ePrinter User Guide
Copyright information © 2014 Copyright Hewlett-Packard Development Company, L.P. Edition 2, 1/2014 Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1 Get started Accessibility................................................................................................................................6 HP EcoSolutions (HP and the Environment)..............................................................................6 Manage Power......................................................................................................................7 Conserve Printing Supplies...................................................................
3 HP ePrint Set up HP ePrint.......................................................................................................................28 Set up HP ePrint using the HP printer software ................................................................28 Set up HP ePrint using the printer’s control panel..............................................................29 Set up HP ePrint using the embedded web server.............................................................29 Use HP ePrint.........
Contents Solve wireless problems...........................................................................................................53 Basic wireless troubleshooting...........................................................................................53 Advanced wireless troubleshooting....................................................................................54 Step 1: Make sure your computer is connected to your network..................................
Regulatory information.............................................................................................................91 Regulatory model number..................................................................................................91 FCC statement....................................................................................................................92 Notice to users in Korea..................................................................................................
Contents Set up the printer for wireless communication........................................................................115 Before you begin..............................................................................................................115 Set up the printer on your wireless network.....................................................................115 Set up the printer using the HP printer software (Recommended).............................
1 Get started This guide provides details about how to use the printer and how to resolve problems.
For more detailed information about environmental guidelines, HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions. This section contains the following topics: • • Manage Power Conserve Printing Supplies Manage Power To conserve electricity, the printer comes with the following features: • • Sleep mode Power usage is reduced while in Sleep mode.
Chapter 1 Conserve Printing Supplies To conserve printing supplies such as ink and paper, try the following: • • Change the print mode to a draft setting. Draft setting uses less ink. Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. Reduce paper usage by printing on both sides of the paper. You can first print just the odd pages, flip the pages over, and then print just the even pages.
Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead assembly NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing. Control panel For more information, see Control panel lights reference.
Chapter 1 1 Ink cartridge lights 2 Resume button 3 Cancel button 4 Wireless button 5 6 and light and light HP ePrint button Power button and light and light Back view 1 2 3 4 1 USB port 2 Ethernet network port 3 Power input 4 Rear access panel Finding the printer model number In addition to the model name that appears on the front of the printer, this printer has a specific model number.
optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers.
Chapter 1 (continued) HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing professionalquality photos. Features an. instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or Semi-glossy (satin matte). It is acid-free for longer lasting documents.
(continued) HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.
Chapter 1 3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. NOTE: Do not load paper while the printer is printing. 5. 6. 7. 14 Slide the media guides in the tray to adjust them for the media size that you have loaded. Lower the output tray.
Load envelopes To load envelopes Use these instructions to load envelopes. 1. 2. 3. Lift the output tray. Slide the paper width guide out as far as possible. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray. NOTE: Do not load paper envelopes while the printer is printing. 4. 5. 6. Slide the media guides in the tray to adjust them for the envelope size that you have loaded. Lower the output tray.
Chapter 1 3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer. NOTE: Do not load cards or photo paper while the printer is printing. 5. 6.
3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load media while the printer is printing. 5. 6. 7. Slide the media guides in the tray to adjust them for the media size that you have loaded. Lower the output tray.
Chapter 1 Update the printer HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates. To update the printer, complete the following steps: 1. 2. 3. Open the EWS. For more information, see Embedded web server. Click the Web Services tab, and then click Product Update in the Web Services Settings section.
2 Print Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information, see Select print media. Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your operating system.
Chapter 2 3. 4. 5. 6. 7. Make sure the printer you want to use is selected. To change settings, click the button that opens the Printer Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab.
Print brochures (Windows) NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools. 1. 2. 3. 4. 5. 6. 7. Load paper in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the button that opens the Printer Properties dialog box.
Chapter 2 • • Thick, irregular, or curled edges Areas that are wrinkled, torn, or otherwise damaged Make sure the folds of envelopes you load in the printer are sharply creased. NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using. Follow the instructions for your operating system. • • Print on envelopes (Windows) Print on envelopes (Mac OS X) Print on envelopes (Windows) 1. 2. 3. 4. 5. 6.
6. Select the Orientation option. NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details. 7. Select any other print settings that you want, and then click Print to begin printing. Print photos Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be flat before printing. Follow the instructions for your operating system.
Chapter 2 Print photos on photo paper (Mac OS X) 1. 2. Load paper in the tray. For more information, see Load media. Select a paper size: a. From the File menu in your software application, click Page Setup. NOTE: If you do not see a Page Setup menu item, go to step 3. b. 3. 4. 5. 6. Make sure the printer you want to use is selected in the Format For pop-up menu. c. Select the paper size from the Paper Size pop-up menu, and then click OK. From the File menu in your software application, click Print.
Follow the instructions for your operating system. • Print on special or custom-size paper (Mac OS X) Print on special or custom-size paper (Mac OS X) NOTE: Before you can print on custom-size paper, you must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes (Mac OS X). 1. 2. Load the appropriate paper in the tray. For more information, see Load media. Select a paper size: a. From the File menu in your software application, click Page Setup.
Chapter 2 Print borderless documents Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes. NOTE: You cannot print a borderless document if the paper type is set to Plain paper. NOTE: Before printing a borderless document, open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image. NOTE: Not all applications support borderless printing.
6. Click Paper Type/Quality from the pop-up menu, and then select the following settings: • Paper Type: The appropriate paper type • Quality: Best or Maximum dpi NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details. 7. 8. 9. Make sure the Print Borderless check box is selected.
3 HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It’s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
6. 7. If your network uses proxy settings when connecting to the Internet, enter these settings. Follow the instructions on the Web Services information sheet to finish the setup. Mac OS X ▲ To set up and manage Web Services in Mac OS X, you can use the printer’s embedded web server (EWS). For more information, see Set up HP ePrint using the embedded web server. Set up HP ePrint using the printer’s control panel The printer’s control panel provides an easy way to set up and manage HP ePrint.
Chapter 3 Print using HP ePrint To print documents using HP ePrint, complete the following steps: 1. On your computer or mobile device, open your email application. NOTE: For information about using the email application on your computer or mobile device, see the documentation provided with the application. 2. Create a new email message, and then attach the file that you want to print.
4 Work with ink cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. TIP: If you have problems printing documents, see Print quality troubleshooting.
Chapter 4 • • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer: ◦ Make sure you turn off the printer by pressing (Power) button. Wait until ◦ ◦ all sounds of internal motion stop before unplugging the printer. For more information, see Turn the printer off.
When there is sufficient ink in the printhead, the printer will offer you the use of black ink only when one or more of the color cartridges are out of ink, and the use of color ink only when the black cartridge is out of ink. • • The amount that you can print using black or color ink only is limited, so have replacement ink cartridges available when you are printing with black or color ink only.
Chapter 4 3. Press the front of the ink cartridge to release it, and then remove it from the slot. 4. 5. Remove the new ink cartridge from its packaging. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is securely installed in the slot. Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing. 6. 7. Repeat steps 3 through 5 for each ink cartridge you are replacing.
Store printing supplies Ink cartridges can be left in the printer for extended periods of time. However, to assure optimal ink cartridge health, be sure to turn off the printer properly. For more information, see Turn the printer off. Usage information collection The HP cartridges used with this product contain a memory chip that assists in the operation of the product.
5 Solve a problem The information in General troubleshooting tips and resources suggests solutions to common problems. If your printer is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.
Obtain electronic support To find support and warranty information, go to the HP website at www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click Contact HP for information about calling for technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: • • • • Access online support pages.
Chapter 5 Before you call Call HP support while you are in front of the computer and the printer.
For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. www.hp.
Chapter 5 After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support website: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
• • • • • • The printer is not responding (nothing prints) The printer prints slowly The printer is making some unexpected noises Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong The printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.
Chapter 5 Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are secure. • If the printer is connected to a network, check the following: ◦ Check the Link light on the back of the printer. ◦ Make sure you are not using a phone cord to connect the printer. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion.
Cause: The ink cartridges might have insufficient ink. Insufficient ink may cause the printhead to overheat. When the printhead overheats, the printer slows down to allow it to cool. If this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems.
Chapter 5 More than one page is being picked For more information, see Solve paper-feed problems. There is a blank page in the file Check the file to make sure there is no blank page. Something on the page is missing or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to improve the print quality of your printouts.
Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Print. Check the printer location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.
Chapter 5 Solution 2: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until prompted to do so.
Store specialty media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges is not necessary.
Chapter 5 Solution 6: Print and evaluate a print quality report Solution: To print a print quality report • Control panel: Press and hold the button seven times, press the • • 48 (Power) button, press the (Cancel) (Resume) button two times, and then (Power) button. release the Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click the Print Quality Report button.
If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. 2. 3. If the lines in Test Pattern 1 are not straight and connected, align the printer. For more information, see Align the printhead. If you see white lines in any of the color blocks in Test Pattern 2, clean the printhead. For more information, see Clean the printhead. If you see white or dark lines where the arrows are pointing in Test Pattern 3, align the printer. For more information, see Align the printhead.
Chapter 5 prints, a Print Quality Diagnostic page can help you determine if the printing system is working correctly. Solution 7: Contact HP support Solution: Contact HP support for service. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. TIP: You can visit the HP online support website at www.hp.com/go/ customercare for information and utilities that can help you correct many common printer problems.
• Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the printer and reload the media correctly, making sure that the paper guides are aligned correctly. • Load media into the printer only when it is not printing. Multiple pages are being picked up • Fan the media before loading.
Chapter 5 • • If you are using HP ePrint, check the following: ◦ Make sure the printer’s email address is correct. ◦ Make sure that the printer’s email address is the only address listed in the “To” line of the email message. If other email addresses are listed in the “To” line, the attachments you are sending might not print. ◦ Make sure you are sending documents that meet the HP ePrint requirements. For more information, see HP ePrint specifications.
If the installation program cannot discover the printer, print the network configuration page, and enter the IP address manually in the installation program. For more information, see Understand the network configuration page. Though it is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so. TIP: You can visit the HP online support website at www.hp.
Chapter 5 your computer. Sometimes, turning off the power and then turning it back on recovers from a network communication issue. Step 3 - Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. To print a Wireless (Resume) button, and then press the Network Test page, press and hold the (Wireless) button. If a problem is detected, the printed test report includes recommendations that might help solve the problem.
To check a wireless connection 1. Make sure that your computer's wireless has been turned on. (For more information, see the documentation that came with your computer.) 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. Windows a.
Chapter 5 A: Make sure the printer is on the network 1. If the printer supports Ethernet networking and is connected to an Ethernet network, make sure an Ethernet cable is not plugged into the back of the printer. If an Ethernet cable is plugged into the back, then wireless connectivity is disabled. 2. If the printer is connected to a wireless network, print the printer's Wireless Configuration page. For more information, see Understand the network configuration page. 3.
communicate with each other over the network. For more information, see Configure your firewall software to work with the printer. If you are able to open the EWS, but are still unable to use the printer even with the firewall turned off, try setting the firewall software to recognize the printer.
Chapter 5 you have difficulties printing or connecting to the printer, make sure the correct version of the printer driver is set as the default. 1. 2. 3. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - Or Click Start, click Control Panel, and then double-click Printers. Determine if the version of the printer driver in the Printers or Printers and Faxes or Devices and Printers folder is connected wirelessly: a.
Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Configure your firewall software to work with the printer A personal firewall, which is security software running on your computer, can block network communication between your printer and your computer.
Chapter 5 Solve printer management problems This section provides solutions to common problems that involve managing the printer. This section contains the following topic: • Embedded web server cannot be opened NOTE: To use the embedded EWS, the printer must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded web server if the printer is connected to a computer with a USB cable.
Check the printer IP address • To check the IP address of the printer, obtain the IP address by printing • (Resume) button, and then a network configuration page. Press and hold the press the (Wireless) button to print the network configuration page. Ping the printer using the IP address from the command prompt (Windows) or from Network Utility (Mac OS X). (Network Utility is located in the Utilities folder in the Applications folder at the top level of the hard disk.
Chapter 5 HP software installation suggestions Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. • In Windows Device Manager, make sure that the USB drivers have not been disabled. • If you are using a computer running Windows, and the computer cannot detect the printer, run the uninstallation utility (util\ccc\uninstall.
◦ • Make sure the printer is installed on the same subnet as the computers that use the printer. ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page.
Chapter 5 Understand the Printer Status Report Use the printer status report to view current printer information and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log of recent events. If you need to call HP, print the printer status report before calling.
1. 2. 3. Product Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), and the number of pages printed from the trays and accessories. Print Usage Information: Shows summary information about pages printed from the printer. Ink Delivery System Information: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and Warranty expiration dates of the ink cartridges.
Chapter 5 Understand the network configuration page If the printer is connected to a network, you can print a network configuration page to view the network settings for the printer. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling.
Figure 5-2 Network configuration page (2 of 2) 8 1. 2. 3. 4. 5. 6. 7. 8. WPS PIN: Shows the WPS PIN for you to set up the printer on your wireless network using the PIN Method. General Information: Shows information about the current status and active connection type of the network and other information, such as the URL of the embedded web server. 802.
Chapter 5 Printhead maintenance If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when directed to do so for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges.
To clean the printhead from the embedded web server (EWS) 1. Open the EWS. For more information, see To open the embedded web server. 2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 3. Click Clean Printhead and follow the onscreen instructions. Align the printhead The printer automatically aligns the printhead during the initial setup.
Chapter 5 TIP: If you notice poor print quality, clean the printhead. For more information, see Clean the printhead. To clear a jam Use these steps to clear a paper jam. 1. 2. Remove all media from the output tray. Push the handle of the rear access panel and slide to the right, and then pull the panel towards you. 2 1 CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the rear access panel. 3.
c. Move the carriage to the left, locate any jammed media inside the printer on the right side of the carriage, free any paper scraps or wrinkled media, and pull the media towards you through the top of the printer. WARNING! Do not reach into the printer when it is on and the carriage is stuck. When you open the ink cartridge access door, the carriage should return to its position on the right side of the printer. If it does not move to the right, turn off the printer before you remove any jam. 6.
Chapter 5 • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. If you are printing on both sides of a page, do not print highly saturated images on light weight paper. Use paper types that are recommended for the printer. For more information, see Media specifications. Make sure that the printer is clean.
Interpreting control panel lights Light description/Light pattern Explanation and recommended action All lights are off. The printer is off. • • The Power light is on. Connect the power cable. Press (Power) button. The printer is ready. No action is required. The Power light blinks. The printer is turning on or off, or is processing a print job. No action is required. The printer is pausing for the ink to dry. Wait for the ink to dry. The Power light and the Resume light blink.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action The Power light is on and the Resume light blinks. The printer is out of paper. Load paper and press (Resume) button. The media width setting does not match the media loaded. Change the media setting in the print driver to match the media loaded. For more information, see Print on special and custom-size paper The Power light and the Resume light are on. A cover is not closed completely.
(continued) Light description/Light pattern Explanation and recommended action The Power light is on and the ink cartridge lights blink one after the other, from left to right. The printhead is missing or faulty • • Turn off the printer, and then turn it on again. If the error persists, contact HP support for service or replacement. For more information, see HP support.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action The Power light blinks and the ink cartridge lights blink one after the other, from left to right. The printhead is incompatible. • • The Power light is on and one or more of the ink cartridge lights blink. Turn off the printer, and then turn it on again. If the error persists, contact HP support for service or replacement. For more information, see HP support One or more of the ink cartridges are missing.
(continued) Light description/Light pattern Explanation and recommended action NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until you are prompted. The Power light and one or more of the ink cartridge lights blink.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action The HP ePrint light is off. • • • 78 Solve a problem HP ePrint has not been set up. To set up HP ePrint, (HP press the ePrint) button, and then follow the instructions on the information page that prints. HP ePrint has been set up but has been turned off. To turn on HP ePrint, (HP press the ePrint) button. HP ePrint is turned on but is unable to connect.
(continued) Light description/Light pattern Explanation and recommended action • Press the (HP ePrint) button to try connecting again. If the printer can ◦ connect, the HP ePrint light turns on, and the printer prints an information page. If the printer still ◦ cannot connect, the HP ePrint light blinks and then turns off, and the printer prints an information page. HP ePrint has been set up but has been turned off because the printer has not been updated.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action The HP ePrint light blinks. HP ePrint is trying to connect. The HP ePrint light blinks when you turn on or turn off HP ePrint. If HP ePrint is able to connect successfully, the light blinks and then turns on. If HP ePrint cannot connect, the light blinks and then turns off.
A Technical information This section contains the following topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited warranty statement • Ink cartridge warranty information Technical information 81
Appendix A Hewlett-Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Appendix A Printer specifications This section contains the following topics: • Physical specifications • • Product features and capacities Processor and memory specifications • System requirements • • Network protocol specifications Embedded web server specifications • Media specifications • • Print specifications HP ePrint and HP website specifications • Environmental specifications • • Electrical specifications Acoustic emission specifications Physical specifications NOTE: To find your m
(continued) Feature Capacity Printer control panel language support Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish. Language availability varies by country/region.
Appendix A • • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5 Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.
(continued) 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)* A5 (148 x 210 mm; 5.8 x 8.3 inches)* Edge-to-Edge A4* Edge-to-Edge Letter* Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches) Card Envelope (111 x 152 mm; 4.
Appendix A (continued) Photo media Photo media (76.2 x 127 mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (8.5 x 11 inches)* Photo L (89 x 127 mm; 3.5 x 5 inches)* Photo 2L (127 x 178 mm)* 13 x 18 cm* Other media NOTE: Defining custom-sized media sizes is only available in the HP printing software in Mac OS X. Custom-sized media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to 8.
Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. 3 3 4 1 2 4 1 2 Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin U.S. Letter 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Mac OS X and Linux 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 16.5 mm (0.65 inch) 16.5 mm (0.65 inch) U.S. Legal A4 U.S. Executive U.S. Statement 8.
Appendix A • Maximum number of attachments: 10 NOTE: The printer’s email address must be the only address listed in the “To” line of the email message. • Supported file types: ◦ PDF ◦ HTML ◦ Standard text file formats ◦ Microsoft Word, PowerPoint ◦ Image files, such as PNG, JPEG, TIFF, GIF, BMP NOTE: You might be able to use other types of files with HP ePrint. However, HP cannot guarantee that they correct functionality with the printer because they have not been fully tested.
Regulatory information The printer meets product requirements from regulatory agencies in your country/region.
Appendix A FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Visual display workplaces statement for Germany GS-Erklärung (Deutschland) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen.
Appendix A with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept.
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Supplier’s Address: declares, that the product Product Name and Model: Regulatory Model Number:1) Product Options: Power Adapter: Radio Module: www.hp.
Appendix A Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • Notice to users in Taiwan • Notice to users in Mexico • Notice to users in Japan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure
Notice to users in Canada Notice to users in Canada/Note à l'attention des utilisateurs canadiens Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Appendix A Notice to users in Mexico Aviso para los usuarios de México La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sustainable manner: • Design for recycling has been incorporated into this product. • The number of materials has been kept to a minimum while ensuring proper functionality and reliability. • Dissimilar materials have been designed to separate easily. • Fasteners and other connections are easy to locate, access, and remove using common tools.
Appendix A www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/ recycle.
California Perchlorate Material Notice California Perchlorate Material Notice Perchlorate material - special handling may apply. See: http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ This product’s real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California.
Appendix A Restriction of hazardous substance (India) Restriction of hazardous substances (India) This product complies with the "India E-waste (Management and Handling) Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Third-party licenses LICENSE.aes-pubdom--crypto --------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @author Vincent Rijmen * @author Antoon Bosselaers * @author Paulo Barreto * * This code is hereby placed in the public domain.
Appendix A THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
Appendix A ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] ==================================================================== Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Appendix A "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
* may be used to endorse or promote products derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Appendix A (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format).
B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The information is subject to changes, visit the HP website (www.hpshopping.com) for the latest updates. You may also make purchases through the website. NOTE: Not all cartridges are available in all countries/regions.
Appendix B HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
C Network setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded web server, a configuration and status tool you access from your web browser using an existing network connection to the printer. For more information, see Embedded web server.
Appendix C Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1. Open the embedded web server (EWS). For more information, see To open the embedded web server. 2. Click the Network tab, and then click Advanced in the Wired (802.3) section. 3. 4. In the Link Settings section, click Manual. Click to select the link speed that matches your network hardware: • 2. 10-Full • • 3. 10-Half 4. 100-Full • 5.
Set up the printer for wireless communication You can set up the printer for wireless communication. This section contains the following topics: • • Before you begin Set up the printer on your wireless network • Change the connection type • • Test the wireless connection Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network NOTE: If you encounter problems connecting the printer, see Solve wireless problems.
Appendix C Set up the printer using the HP printer software (Recommended) In addition to enabling key printer features, you can use the HP printer software that came with your printer to set up wireless communication. If you have already been using the printer with a different type of connection, such as a USB connection, follow the instructions in Change the connection type to set up the printer on your wireless network.
Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can use the HP software to change the connection type (for example, from a USB connection to a wireless connection). NOTE: If you are changing to a wireless connection, make sure that an Ethernet cable has not been connected to the printer. Connecting an Ethernet cable turns off the printer's wireless capabilities.
Appendix C Guidelines for ensuring wireless network security The following information can help you keep your wireless network and wireless printer secure from unauthorized use. For more information, visit www.hp.com/go/wirelessprinting.
Other wireless security guidelines To keep the wireless network secure, follow these guidelines: • Use a wireless password with at least 20 random characters. You can use up to 64 characters in a wireless password. • Avoid any common words or phrases, easy sequences of characters (such as all 1s), and personally-identifiable information for wireless passwords. Always use random strings composed of uppercase and lowercase letters, numbers, and if allowed, special characters such as punctuation.
Appendix C 8. Press the Power button to turn the printer on. After connecting and turning on the printer, you might have to wait several minutes for all of the Plug and Play events to complete. 9. Follow the onscreen instructions. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. On the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs.
D Printer management tools This section contains the following topics: • Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server Toolbox (Windows) The Toolbox provides maintenance information about the printer. NOTE: The Toolbox can be installed from the HP Software CD if the computer meets the system requirements.
Appendix D example, if you have configured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of each session (such as the cookie that stores the selected language), others (such as the cookie that stores customer-specific preferences) are stored on the computer until you clear them manually.
E How do I? • Get started • Print • HP ePrint • Work with ink cartridges • Solve a problem How do I? 123
F Errors (Windows) Low on ink The ink cartridge identified in the message is low on ink. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. For information about replacing ink cartridges, see Replace the ink cartridges.
Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer. Make sure that the correct paper is loaded in the printer, and then print the document again. For more information, see Load media. NOTE: If the paper loaded in the printer is the correct size, change the selected paper size in the printer driver, and then print the document again.
Appendix F Door or cover open Before the printer can print documents, all doors and covers must be closed. TIP: When completely closed, most doors and covers snap into place. If the problem persists after you’ve securely closed all doors and covers, contact HP support. For more information, see HP support. Previously used ink cartridge installed The ink cartridge identified in the message was previously used in a different printer.
Non-HP ink cartridges installed HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased original HP ink cartridges, visit HP at www.hp.com/go/anticounterfeit for more information or to report fraud. Using Original HP Cartridges has its Rewards HP rewards loyal customers for using original HP supplies. Click the button below the message to view Rewards online.
Appendix F To temporarily print using Black ink only, click Use Black Only. The printer will replace color with grayscale. The empty cartridges will need to be replaced soon. CAUTION: Do not remove the empty color cartridge to print in Use Black Only mode. Use color ink only? The black cartridge is out of ink. Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated. Text and photo quality will differ from those printed when using all cartridges.
Solution: Click OK to continue printing or replace the cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be complete. The estimated Ink Level gauge might be inaccurate. Solution: Check the print quality of your print job. If it is not satisfactory, running the printhead cleaning procedure from the toolbox might improve it. For more information, see Clean the printhead.
Index A E accessibility 3, 6 accessories printer status report 65 warranty 82 acoustic emissions 90 after the support period 40 align printhead 69 electrical specifications 90 embedded web server about 121 opening 122 system requirements 86 troubleshoot, cannot be opened 60 envelopes sizes supported 87 tray supporting 88 environmental specifications 90 environmental sustainability program 99 EWS.
Index Print photos 24 print settings 20 Mac OS X HP Utility 121 maintain printhead 68 maintenance align printhead 69 check ink levels 32 clean printhead 68 diagnostic page 48 print quality report 48 printhead 68 replace ink cartridges 33 margins setting, specifications 89 media clear jams 69 HP, order 112 load tray 13 print on custom-size 24 selecting 13 skewed pages 51 specifications 86 supported sizes 86 troubleshoot feeding 50 types and weights supported 88 memory specifications 85 missing or incorrect i
physical 84 processor and memory 85 storage environment 90 system requirements 85 status network configuration page 66 printer status report 65 storage environment specifications 90 supplies ordering online 111 printer status report 65 yields 84 support 36 system requirements 85 T temperature specifications 90 text troubleshoot 44 Toolbox (Windows) about 121 opening 121 trays capacities 88 clear jams 69 load media 13 locating 8 media sizes supported 86 media types and weights supported 88 paper guides illu
