Wireless and Wired Network Guide
HP all-in-one Network Guide
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.
Contents 1 Get started.............................................................................................................3 Choose a network type...........................................................................................3 Choose a connection type......................................................................................3 Use the network management tools.......................................................................
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1 Get started This guide complements the information in the printed Setup Guide and the User Guide that came with your HP all-in-one. It describes how to set up your HP all-in-one in a network, which includes configuring and connecting the device, and installing the software. This guide also provides examples of recommended networks, network management information, and troubleshooting tips.
Chapter 1 Wireless connection without an access point (ad hoc) An ad hoc network is a simple wireless connection without an access point. For information, see Connect to a wireless network without an access point. Wired connection (Ethernet) The traditional wired network uses Ethernet cables to connect computers and devices through a router or switch. An Ethernet network is fast, reliable, and secure. For information, see Connect with an Ethernet cable.
2 3 4 Connect your HP all-in-one, as described in Connect to a wireless network with an access point, Connect to a wireless network without an access point, or Connect with an Ethernet cable. Install the software, as described in Install the software. When the installation is complete, access the printer icons on your computer as follows: – – – 5 For Windows XP: Open the Printers and Faxes folder. For Windows 9.x or Windows 2000: Open the Printers folder.
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2 Choose a recommended wireless network Use this chapter to help you identify what kind of wireless network you already have in place or want to set up. Each network shown in this chapter uses a wireless access point to connect the network elements. A network connected in this manner is called an infrastructure network.
Chapter 2 Wireless connection to a wireless network with DSL or cable Internet access A wireless router (also known as an access point) manages the network connections and a DSL or cable modem is used to provide Internet access. If you have this configuration, use the wireless setup wizard to connect your HP all-in-one to the router in infrastructure mode. For connection instructions, see Connect to a wireless network with an access point.
Wireless connection to a wired network Your access point connects a wireless network to a wired network. In this model, your computer is configured for wired networking and is connected with an Ethernet cable to the access point. Your HP all-in-one is configured for infrastructure mode and its wireless adapter transfers and receives data through the access point. A DSL or cable modem can provide Internet access. For connection instructions, see Connect to a wireless network with an access point.
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3 Choose a recommended Ethernet network Use this chapter to help you identify what kind of Ethernet network you already have in place or want to set up. Each network shown here uses a device, such as an Ethernet router, to connect the network elements. A network connected in this manner is called an infrastructure network. An Ethernet network provides superior performance, reliability, and network security. Ethernet networks might or might not be connected to the Internet.
Chapter 3 Computer gateway In this example, the network devices are connected to a switch or router. A computer on the network acts as the gateway between the network and the Internet. The gateway computer uses Windows Internet Connection Sharing (ICS) or similar software to manage the network connections and provide Internet access to the other devices. Note If the computer acting as a gateway is turned off, the other computers on the network will lose their Internet connection.
Ethernet connection to a wired network without Internet In this example, the network devices are connected to a switch or router, and there is no Internet connection. Devices use AutoIP, which means IP addresses are configured automatically. If you have this configuration, connect your HP all-in-one to the switch or router with an Ethernet cable. For connection instructions, see Connect with an Ethernet cable.
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4 Connect to a wireless network with an access point Use this chapter if you want to use a wireless (802.11b or g) access point to connect your HP all-in-one and the other network elements. When network elements are connected through an access point, this is called infrastructure mode. The benefits of using an access point include: ● ● ● ● advanced network security enhanced reliability network flexibility better performance, especially with 802.
Chapter 4 ● built-in Ethernet (wired network) port. For a wired connection, you might have to purchase a longer Ethernet cable than the one provided. Broadband Internet access (recommended). If you connect your HP all-in-one on a wireless network that has Internet access, we recommend that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP). Broadband Internet access is required if you want to access HP Instant Share directly from the device.
e Press 2 to select WEP encryption. OR Press 3 to select WPA encryption. 5 If prompted, enter your WPA or WEP key. Use the arrow buttons to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. 6 7 8 If a message says you entered an invalid WPA or WEP key, check the key you wrote down for your new network, and then re-enter the key.
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5 Connect to a wireless network without an access point Use this chapter if you want to connect your HP all-in-one to a computer on a wireless network without using an access point. This is sometimes called a peer-to-peer or ad hoc network. On Macintosh networks, this is called a computer-to-computer network. Note This type of connection is available if you do not have an access point.
Chapter 5 For Windows Make sure to check the following: ● ● ● Quit all applications running on your computer, including the internal XP firewall and any other firewall or virus detection software. Disable your Internet connection. If you have cable or DSL, disconnect the Ethernet cable from the back of your computer. If you have dial-up, disconnect the phone cord. Disable all LAN connections (including Ethernet) other than your wireless connection. Also, disable all IEEE 1394 (such as Firewire, i.
3 4 5 6 7 On the Network Connections window, right-click the Wireless Network Connection. If you see Enable on the pop-up menu, choose it. Otherwise, if you see Disable on the menu, the wireless connection is already enabled. Right-click the Wireless Network Connection icon, and then click Properties. Click the Wireless Networks tab. Select the Use Windows to configure my wireless network settings check box.
Chapter 5 For Mac OS X Your HP all-in-one comes configured with a network profile named hpsetup. However, for security and privacy we recommend you create a new network profile on your Macintosh as described here, and then use the Wireless Setup Wizard to detect the new network (as described in the next section). To create a new network profile on your Mac OS X 1 Make sure that your AirPort is turned on. AirPort icon 2 3 4 To check this, click on the Airport icon in the upper-right part of the screen.
Connect to the network using the Wireless Setup Wizard 1 2 3 4 On the control panel of your HP all-in-one, press the Setup button. Press 8, and then press 4. This displays the Network menu and then selects Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). On the color graphics display, look for the network name you created on your computer (for example, Mynetwork).
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6 Connect with an Ethernet cable Use this chapter to connect your HP all-in-one to a router, switch, or access point using an Ethernet cable. For ideas on how to set up a wired network, see Choose a recommended Ethernet network. Note For definitions of terms not defined here, see the Glossary. To connect your HP all-in-one to your computer, first see the next section for the things you will need.
Chapter 6 Note The HP all-in-one supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a network interface card (NIC), make sure it can operate at either speed. ● Broadband Internet access such as cable or DSL (only if you want to access HP Instant Share directly from the device). For more information on HP Instant Share, see the printed User Guide that came with your HP all-in-one.
7 Install the software Use this chapter to install your HP all-in-one software on either a Windows or Macintosh computer. However, before you install the software, make sure you have connected your HP all-in-one as described in one of the previous chapters. Note 1 If you intend to use multiple WEP keys, or advanced authentication protocols (EAP/802.1x or EAP-PSK) and encryption methods (WPA), use the Embedded Web Server to configure your wireless settings prior to software installation.
Chapter 7 b Select View Network Settings on the Network Menu, and then select Display Summary. Note If the software is unable to find the HP all-in-one, see The Printer Not Found screen appears during installation. 6 7 8 If the device description is correct, select Yes, install this printer. At the prompt, restart your computer to finish the installation process. When you have finished installing the software, your HP all-in-one is ready for service.
8 Manage your network This chapter describes how to use the network tools on the device control panel and the Embedded Web Server. These tools enable you to view and edit network settings, and add advanced security to your network.
Chapter 8 To reset to factory defaults 1 2 3 On the control panel of the HP all-in-one, press the Setup button. Press 8, and then press 2. This displays the Network menu and then selects Restore Network Defaults. Press 1 to confirm. Turn the wireless radio on and off The wireless radio is on by default, as indicated by the blue light on the front of the HP all-in-one. In order to stay connected to the network, the radio must stay on.
(see Print and view a network configuration page). For a description of the items on the configuration page, including the IP address and subnet mask, see Configuration page definitions. To change an IP setting 1 2 3 4 On the control panel of the HP all-in-one, press the Setup button. Press 8, and then press 3. This displays the Network menu and then selects Advanced Setup. Press 2 to select IP Settings. Press the number next to the IP setting: – – – 5 1. IP Address 2. Subnet Mask 3.
Chapter 8 3 In the Address box in your web browser, enter the IP address of the HP all-in-one, as shown on the network configuration page. For example, http://195.168.0.5. The Embedded Web Server Home page appears, showing the HP all-in-one device information. Note If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server. 4 5 If you need to change the language displayed in the Embedded Web Server, do the following: a Click the Settings tab.
To add WPA-PSK security Note You will lose the connection to the HP all-in-one until the encryption/ authentication settings are applied to the rest of the devices on the network. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Quit all applications running on your computer. On a Windows computer, this includes any firewall or virus detection software. Set up WPA-PSK on your wireless access point, router, or gateway. Set up WPA-PSK on any wireless computer that will be on the same wireless network.
Chapter 8 10 11 12 13 14 34 Click Open/Shared System, and then click Next. Click Encryption, and then click Next. Enter the WEP key in the WEP Key box and in the Confirm WEP Key box. Click Next. Confirm the settings, and then click Finish.
9 Network troubleshooting This section contains network troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues. For wired issues, see Wired network setup troubleshooting. For file system issues, see Common Internet File System troubleshooting. Wireless setup wizard troubleshooting This section addresses problems you might encounter using the wireless setup wizard.
Chapter 9 Cause Your network is configured with an authentication protocol not supported by the installation software. Solution Use one of the supported protocol types listed in the Embedded Web Server. Types not supported include: WPA2-AES, WPA2-TKIP, LEAP, PEAP, EAP-MD5, EAP-TLS, or EAP-TTLS. Error message: Invalid passkey. Cause You have entered the WPA passkey incorrectly. Solution Enter the correct passkey, making sure it has between 8 and 63 characters.
I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card (NIC) is not installed properly. Solution Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card. The Printer Not Found screen appears during installation Cause The software failed to find the network.
Chapter 9 To check your network connection 1 2 3 Check the radio on indicator light on the lid of your HP all-in-one to see whether the radio is on. If the indicator light is off, do the following: a On the control panel of the HP all-in-one, press the Setup button. b Press 8, press 5, and then press 1. If the radio is on, or goes on as a result of step 2, press the On button to turn off the HP all-in-one, and then press it again to turn it on.
Solution Add encryption security to your network. For information, see Add security to the network. Cause Your SSID or WEP key might be set incorrectly. Solution You can use either the Embedded Web Server or the control panel to change the SSID or WEP. To use the control panel 1 2 3 4 5 On the control panel of the HP all-in-one, press the Setup button. Press 8, and then press 4. This displays the Network menu and then selects Wireless Setup Wizard. Press to highlight your network, and then press OK.
Chapter 9 Cause Your network uses multiple WEP keys, and you have chosen the wrong key for transmitting. Solution Choose the correct WEP key using the Embedded Web Server. For information, see Add security to the network Setup failed Cause The HP all-in-one is not receiving a signal. Solution In order to establish a good signal between the HP all-in-one and access point (infrastructure) or computer (ad hoc), you might have to experiment a bit.
Wireless discovery troubleshooting Use this section to solve problems with wireless networks that have an access point. The computer is unable to discover the HP all-in-one Cause Your cables are not connected properly.
Chapter 9 Cause The firewall is preventing the HP all-in-one from accessing your computer. Solution Try temporarily disabling the firewall to determine whether the firewall is preventing the HP all-in-one from accessing your computer. If the firewall is preventing access, grant access permission to the HP all-in-one. The HP all-in-one cannot find the WLAN/access point (infrastructure) Cause Your access point is not broadcasting its network name (SSID).
When using the control panel to scan to a computer on the network, the HP allin-one cannot find my computer (infrastructure) Cause Your wireless network is not functioning. Solution Make sure that your access point is turned on and functioning properly. And make sure that your computer is communicating with the access point. Cause The HP all-in-one and computer are on different networks.
Chapter 9 Solution Verify you have a functioning wireless ad hoc network by using another wireless device. Cause The HP all-in-one is not turned on. Solution Look at the color graphics display on HP all-in-one. If the color graphics display is blank and the light next to the On button is not lit, the HP all-in-one is turned off. Make sure the power cord is firmly connected to the HP all-in-one and plugged into a power outlet. Press the On button to turn on the HP all-in-one.
Cause The firmware for your wireless adapter needs updating. Solution Check for firmware updates for your wireless adapter on the manufacturer's website, and then update the firmware. Cause The software setup for the HP all-in-one has failed. Solution Uninstall and then reinstall the HP all-in-one software. For more information on uninstalling and reinstalling the software, see the printed User Guide that came with your HP all-in-one.
Chapter 9 Cause You do not have an active network connection. Solution Check to see if you have an active network connection. To make sure your network connection is active 1 Check to see if the wired network icon (below on the left) is present on the color graphics display. If the icon is present, the HP all-in-one is connected to the network. The icon on the left shows an active wired network. The icon on the right shows an inactive network.
Solution Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card. The Printer Not Found screen appears during installation Cause The HP all-in-one is not turned on. Solution Look at the color graphics display on HP all-in-one. If the color graphics display is blank and the light next to the On button is not lit, the HP all-in-one is turned off. Make sure the power cord is firmly connected to the HP all-in-one and plugged into a power outlet.
Chapter 9 To assign IP addresses to the remaining computers and the HP all-in-one ➔ Use AutoIP to assign IP addresses to the remaining computers and the HP all-in-one. Do not assign a static IP address. Common Internet File System troubleshooting The Common Internet File System (CIFS) server provides network drive letter access to the memory card in the HP all-in-one. This lets you read and write files on the network from the memory card in the HP all-in-one.
a Configuration page definitions This appendix explains the items that appear on the network configuration page. General network settings The following table describes the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP all-in-one: ● ● Active Connection Type Ready: the HP all-in-one is ready to receive or transmit data. Offline: the HP all-in-one is offline.
Appendix a (continued) Subnet Mask A subnet is an IP address assigned by the install software to make an additional network available as part of a larger network. Subnets are specified by a subnet mask. This mask determines which of the HP all-in-one IP address bits identify the network and subnet, and which bits identify the device itself. Note It is recommended that the HP all-in-one and the computers that use it all reside on the same subnet.
(continued) Link Configuration The speed at which data is transmitted over a network: ● ● ● ● ● ● 802.11b: for wireless network. 10TX-Full: for wired network. 10TX-Half: for wired network. 100TX-Full: for wired network. 100TX-Half: for wired network. None: networking is disabled. Wireless network settings The following table describes the wireless network settings shown on the network configuration page.
Appendix a (continued) number. Value is from 1 to 14; countries/regions might limit the range of approved channels. ● ● ● : value ranging from 1 to 14, depending on country/region. None: no channel is in use. Not Applicable: the WLAN is disabled or this parameter does not apply to this network type.
(continued) ● ● Automatic: AES or TKIP is in use. Not applicable: this parameter does not apply to this network type. WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another. This security method is common on wireless networks.
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b Glossary 802.11b or g Signalling protocols for wireless networks. 802.11g was developed more recently and provides more advanced functionality. access point Also known as a wireless router, an access point provides a secure and flexible connection for your HP all-in-one and other network elements. A wireless network with an access point is called an infrastructure network. ad hoc A wireless network that does not use an access point. ASCII American Standard Code for Information Interchange.
Appendix b (continued) 56 hub No longer used much in modern home networks, a hub takes its signal from each computer and sends it to all of the other computers connected to the hub. Hubs, are passive; other devices on the network plug into the hub in order to communicate with one another. A hub does not manage the network. IP address A number that uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP.
Index A access point connection 7, 15 access point HW address (wireless network settings) 53 ad hoc network 19 additional computers 5 admin password (general network settings) 50 advanced setup 30 AirPort 15 authentication type (wireless network settings) 52 B base station.
network profile 20 network security settings 32 troubleshooting 35, 38, 43, 44 WEP key 21 network troubleshooting.
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