HP OneView 1.0 User Guide

Appliance recovery operations
When the appliance restarts, it performs the following operations:
• Detects tasks that were in progress and resumes those tasks, if it is safe to do so. If the appliance
cannot complete a task, it notifies you that the task has been interrupted or is in some other
error state.
• Attempts to detect differences between the current environment and the environment at the
time the appliance shut down, and refreshes its database with the detected changes.
If you determine that the appliance data does not match the current environment, you can
request that the appliance refresh the data for certain resources, such as enclosures.
Appliance recovery during a firmware update of a managed resource
If the appliance shuts down during a firmware update of a managed resource, when the appliance
restarts, it detects the failed update and marks the firmware update tasks as being in an error state.
To update the firmware for this resource, you must reinitiate the firmware update task.
22.1.2.1 What to do when an appliance restarts
The online help provides information about using the user interface or the REST APIs to:
• Check for critical alerts or failed tasks and follow the provided resolution instructions
• Manually refresh a resource if the resource information displayed appears to be incorrect or
inconsistent
• Create a support dump (recommended for unexpected crashes to help support personnel to
troubleshoot a problem)
• Update firmware for a resource, if a firmware update task was in progress when the appliance
shut down.
22.1.3 Shut down the appliance
Use this procedure to perform a graceful shutdown of the appliance.
Prerequisites
• Minimum required privileges: Infrastructure administrator.
• Ensure that all tasks have been completed or stopped, and that all other users are logged off.
Shutting down the appliance
1. From the Settings screen, select Actions→Shut down.
A dialog box opens to inform you that all users will be logged out and ongoing tasks will be
canceled.
2. Select Yes, shut down in the dialog box.
22.1.4 Restart the appliance
Use this procedure to perform a graceful shutdown of the appliance and restart it. You are returned
to the login screen.
Prerequisites
• Minimum required privileges: Infrastructure administrator.
• Ensure that all tasks have been completed or stopped, and that all other users are logged off.
154 Managing the appliance