HP StoreVirtual 4630 Storage Maintenance Guide (AX696-96343, December 2013)

Performing field system recovery of the HP 4630 storage system
Overview
The field system recovery procedures for the HP 4630 storage system includes the following tasks:
• Obtaining the feature registration license key for the HP 4630 storage system
• Running server diagnostics
• Re-imaging the HP 4630 storage blade with the LeftHand OS software and re-installing the
license key
Before you start
Have the following items ready:
• BIOS version I31, 12/14/2012 or later installed on the HP 4630 storage system
• USB flash drive, formatted with a Windows FAT 32 file system
• HP StoreVirtual Quick Restore .iso or DVD created from the .iso
• HP StoreVirtual Management Software DVD
Also, ensure that the D2700 disk enclosure is zoned correctly with the Virtual SAS Manager (VSM).
Obtaining a license key
You must obtain a license key for the storage blade before you begin the LeftHand OS software
imaging process. First, you obtain the MAC address of the HP 4630 storage system, then request
the license key using the MAC address.
Obtain the MAC address
Complete the following steps:
1. Log into iLO for the storage blade.
2. Navigate to the System Information →Network tab to obtain the eth0/Port 1 MAC address.
3. Copy the MAC address for future use.
Request the license key
The easiest way to enter the license key into the HP 4630 system is by using a USB flash drive.
You may also enter in the license key if you do not have a USB flash drive.
1. Go to the HP Software Licensing portal at https://webware.hp.com and click Manage licenses.
2. Follow the steps to reprint the original license key.
3. Prepare the key for use in the system recovery process.
Name the file as follows, with no file extension:
featurekey_<MAC address with no colons>
For example:
featurekey_0030482A189B
4. Save this file to the USB flash drive.
5. If you have more than one storage blade to image, repeat steps in both sections “Obtain the
MAC address” (page 15) and “Request the license key” (page 15).
6. Re-image the LeftHand OS software.
Re-imaging the storage blade with the LeftHand OS software
If you do not have the license key, start with the instructions, “Obtaining a license key” (page 15),
for obtaining the MAC address and license key.
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