11.0 HP StoreVirtual Storage User Guide (AX696-96275, December 2013)

If you use the given defaults, the resulting names look like those in Table 2 (page 12). Notice that
the volume name carries into all the snapshot elements, including SmartClone volumes, which are
created from a snapshot.
Table 2 Example of how default names work
ExampleDefault nameElement
VOL_VOL_ExchLogs_SS_3_1VOL_SmartClone Volumes
VOL_ExchLogs_SS_1_SS_Snapshots
VOL_RemoteBackup_RS_1_RS_Remote Snapshots
VOL_ExchLogs_Sch_SS_2.1_Sch_SS_Schedules to Snapshot a Volume
VOL_ExchLogs_Sch_RS_2_Pri.1,
VOL_RemoteBackup_Sch_RS_1_Rmt.1
_Sch_RS_Schedules to Remote Snapshot a
Volume
If you delete all the default names from the Preferences Naming window, the only automatically
generated naming elements that remain will incrementally number a series of snapshots or
SmartClone volumes.
Troubleshooting
Storage systems not found
If the network has a lot of traffic, or if a storage system is busy reading or writing data, it may not
be found when a search is performed. Try the following steps to find the storage system.
1. If the storage system you are looking for does not appear in the navigation window, search
again using the Find menu.
2. If you have searched using Auto Discover by Broadcast, try adding individual IP addresses
and clicking Find.
3. If you have searched by individual IP addresses, try searching by Auto Discover by Broadcast
instead.
4. If searching again does not work, try the following:
• Check the physical connection of the storage system.
• Wait a few minutes and try the search again. If activity to the storage system was frequent,
the storage system might not have responded to the search.
Other problems can prevent the CMC from finding a storage system:
• Extremely high network traffic to and from the storage system.
• The IP address could have changed if the storage system is configured to use DHCP (not
recommended).
• The storage system may have been rebooted and is not yet online.
• Power could have failed to a network switch to which the storage system is connected.
• The CMC might be running on a system that is on a different physical network than the storage
system. Poor network routing performance at the site may severely affect performance of the
CMC.
Configuring remote support for HP StoreVirtual Storage
If you are using HP remote support, Table 3 (page 13) lists the required configuration tasks.
12 Getting started