11.0 HP StoreVirtual Storage User Guide (AX696-96275, December 2013)

• NETWORK-SERVICES-MIB
• NOTIFICATION-LOG-MIB
• RFC1213-MIB
• SNMP-TARGET-MIB
• SNMP-VIEW-BASED-ACM-MIB
• SNMPv2-MIB
• UCD-DLMOD-MIB
• UCD-SNMP-MIB
Troubleshooting SNMP
Table 33 SNMP troubleshooting
SolutionIssue
Ensure that the timeout value is long enough for your environment. In complex
configurations, SNMP queries should have longer timeouts. SNMP data gathering is
not instantaneous, and scales in time with the complexity of the configuration.
SNMP queries are timing out
Running diagnostic reports
Use diagnostics to check the health of the storage system hardware. Different storage systems offer
different sets of diagnostic tests.
NOTE: Running diagnostics helps monitor the health of the storage system or to troubleshoot
hardware problems.
1. Select a storage system in the navigation window.
2. Open the tree below the storage system and select Diagnostics.
3. On the Diagnostics tab, review the list of diagnostic tests available.
The default setting is to run all tests. Customize the set of tests to run by changing which tests
are selected. Clear the check box next to a test to stop that test from running. Click Diagnostics
Tasks and select Check All or Clear All to streamline the selection process.
NOTE: Running all of the diagnostic tests will take several minutes. To shorten the time
required to run tests, clear the check boxes for any unneeded tests.
4. Click Diagnostic Tasks and select Run Tests.
A progress message appears. When the tests complete, the results of each test appear in the
Result column.
5. Optional: When the tests complete, to view a report of test results, click Diagnostic Tasks and
select Save to File.
6. Select a location for the diagnostic report file and click Save.
NOTE: If any of the diagnostics show a result of “Failed,” call Customer Support.
List of diagnostic tests
Table 34 (page 98) shows a sample of the diagnostic tests that are available for the storage system,
including the description of that test and the pass/fail criteria.
For each test, lists the following information:
• A description of the test
• Pass / fail criteria
Running diagnostic reports 97